Back

Fields BMW Lakeland

Lakeland, FL

4.8
579 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

Directions

By Type

579 Reviews of Fields BMW Lakeland

June 10, 2015

A Very Satisfied Customer I am very pleased with my experience at my BMW Dealer. Fast and efficient driving in and checking in and leaving my vehicle. Then them calling and let More

by suzieq-74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't remember names well at all, sorry
Jun 22, 2015 -

Fields BMW Lakeland responded

That's good to hear! I'm delighted we could get you in and out quickly and ensure a "wonderful experience." We appreciate your kind feedback and your continued business. Sincerely, Gary Gordon, General Manager.

June 09, 2015

best dealer experience This dealership and staff sets the bar. The experience of purchasing a vehicle was so great that my father also purchased his vehicle here..I am buyin More

by fc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
melissa m
Jun 22, 2015 -

Fields BMW Lakeland responded

Wow, that's great to hear! Congratulations to both you and your father on your new vehicles! If there is anything else we may do to further enhance the quality of your ownership, please let me know. Best Regards, Gary Gordon, General Manager.

June 07, 2015

Excellent service Recently purchased a pre owned 335CV. Transaction went very quickly and without issues. Furman Clark and Lynette made the process enjoyable, no high p More

by CJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman, Lynette
Jun 22, 2015 -

Fields BMW Lakeland responded

That's great to hear and congratulations on your new BMW 335 Convertible, a great choice for sunny Florida! I will make sure to share your kind words with Furman and Lynette and share with our team. If there is anything we may do to better serve you, please let me know. Thank you for your business! Kind Regards, Gary Gordon, General Manager.

June 07, 2015

Albert and his staff are great! As stated above, you will NOT find a better quality of service than from Fields BMW. Courteous and honest people that will always do whatever is neces More

by DrFeelgood
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Jun 22, 2015 -

Fields BMW Lakeland responded

Thank you and it's because we do genuinely care. We make it our business to know our customers and provide you with the highest level of customer service and I'm happy to hear that we did just that for you. Sincerely, Gary Gordon, General Manager.

May 30, 2015

Very good This is our fourth X5 that we've bought from fields BMW. They always give us a great deal and the customer service is awesome. More

by X5
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furman Clark
Jun 22, 2015 -

Fields BMW Lakeland responded

Thank you for your continued business and congratulations on BMW X5 number four from our group! It's our pleasure to continually provide you with exemplary customer service. If there is any way we may elevate your ownership experience further, please let me know. Sincerely, Gary Gordon, General Manager.

May 29, 2015

Took vehicle in for Service This is the best dealership to work with. Whether it's the Sales staff or Service, everyone is highly knowledgable, professional, and curteous. I woul More

by Ecadiz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert, Tina, Chris, Jim, Terri. All of the advisors are great!
Jun 22, 2015 -

Fields BMW Lakeland responded

That's what we like to hear and definitely the type of service we strive for on every visit! If there is anything we may do to further improve your ownership, please let me know. Thanks for being part of the Fields family! Sincerely, Gary Gordon, General Manager.

May 27, 2015

exelent service recently we purchase 2015 BMW i8, it took long before the car went into production, but definitely worth the wait. Frank Barretto kept us updated at a More

by S.M
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barretto, Melissa Hargroves
Jun 22, 2015 -

Fields BMW Lakeland responded

Congratulations on your new BMW i8 and on driving the future! I'm happy we were able to exceed your expectations. Thank you for your business and for choosing Fields BMW. If there is any way we may further enhance the quality of your BMW ownership, please let me know. Best Regards, Gary Gordon, General Manager.

May 27, 2015

The Best Experience I purchased a pre owned vehicle and my salesman, PJ Nunez make the experience perfect from the first phone call regarding the car to driving off in my More

by Susie59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
PJ Nunez
Jun 22, 2015 -

Fields BMW Lakeland responded

Congratulations on your new vehicle! I will make sure to pass along your positive feedback to PJ and share this with our team. If there is anything we may do to better serve your automotive needs, please let me know. Sincerely, Gary Gordon, General Manager.

May 25, 2015

concise, helpful & friendly Sales rep and fi manager were great and helpful. They took the time to review the options, the features of the car, and explained the terms of the dea More

by KatelynBMW
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frank Barretta Josh FI Mgr
Jun 22, 2015 -

Fields BMW Lakeland responded

That's great to hear and what we strive for on every visit - "concise, helpful and friendly" service. If there is anything else we may do to further improve your ownership, please let me know. Congratulations on your new BMW and thank you for choosing Fields BMW! Best Regards, Gary Gordon, General Manager.

May 23, 2015

5th BMW from Fields We recently bought a new BMW Li from Fields in Lakeland. Furman Clark found us the perfect car in just a short time after exploring our goals with us. More

by Nana3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Firman Clark, Tina Tynet, John Elmendorff , Lynette (finance), Christian Paul, Rita Mabe
Jun 22, 2015 -

Fields BMW Lakeland responded

Wow, that's amazing and congratulations on BMW number 5 from us! We certainly appreciate your continued business, it's our pleasure to continually provide you with exemplary service. If there is anything else we may do to better serve you, please let me know. Thanks for being part of the Fields family! Kind Regards, Gary Gordon, General Manager.

...
48
...