Fields BMW Lakeland

Great Experience! This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars This was the best car buying experience I have had, Frank was absolutely wonderful to work with and really took care of us! My mom and I both got cars and are very happy! More

Amazing assistance All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership wa All of the staff were so helpful in ensuring I was in the right car based upon my needs. So happy with the car. The transaction at the dealership was incredibly quick. More

Purchase and service of my BMW Z4 - excellent! Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awe Even though a BMW dealer in Tampa was closer, we received the "idiot" treatment from them, so headed to Lakeland and Fields BMW. The salesman was awesome and not pushy, or obnoxious ( like the Tampa dealer)...........and we got the perfect car. The service of the Z4 has always been 10 stars! We've had other makes of vehicles and have dealt with many service departments through the years, but Fields service department leaves all the others in the dust! The best, by far! We have dealt with Tina Tyner in service and she is tops. Can say nothing negative about Fields BMW sales or service. We would recommend them to everyone!!! More

Car purchase My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumba My wife and I were looking for a new car, and Frank Barretto did a great job getting us the best deal he could. He also arranged to have Melissa Mumbauer show us several vehicles while he worked with another customer so that we did not lose any time. Melissa was very patient, answered all vehicle questions fully, and even proposed some vehicles we had not previously considered. Frank even came back to the dealership after hours to meet us when we realized that we had accidentally left an item in our trade-in vehicle. Now that is customer service at its finest! More

Great VIP Services!!! I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledg I can say enough about how satisfied I was with the executive level of customer service that I was provided by Melissa Mumbauer, she was very Knowledgeable not only the Cars tested also y the about the complete transaction process making simple and rewarding , she is helpful and professional, Great car buying experience!!! Thanks to the FinanceManager Lanette Wheatcraft. More

Purchase Drove over from Tampa. Salesman Mike Wagner was very helpful and professional. Car was as promised and numbers quoted were honored. Highly recomm Drove over from Tampa. Salesman Mike Wagner was very helpful and professional. Car was as promised and numbers quoted were honored. Highly recommend Fields BMW if you are tired of the bait and switch that other dealerships try. More

It started with a simple phone call to fields. It started with a simple phone call to fields and the rest was like butter! Great car buying experience! Great Service and much fun too!! It started with a simple phone call to fields and the rest was like butter! Great car buying experience! Great Service and much fun too!! More

Cheap, small time used car dealeship tricks Bought a $50,000 used car. All was great, till the drive home (I live 200 miles away) when I noticed a vibration in the steering wheel. The very next Bought a $50,000 used car. All was great, till the drive home (I live 200 miles away) when I noticed a vibration in the steering wheel. The very next morning I took it to a bmw dealer near my house, where they found damage under the front left bumper. Cost me $680... Called Fields to protest, they told me to fax them the invoice, which I did. A week goes by, so I call them and they proceed to tell me they wont Honor the expense. I've been a bmw customer for a long time and I've come to expect a certain level of service and satisfaction in exchange for the money (and lots of it!!). If I buy a car of that value from a "reputable" dealership, I would expect it to be in top shape. I didn't feel the need to get on all fours to check if it had damage underneath... they said they did an inspection??? If you're in the market for a BMW, do your self a favor and go to a more "reputable" dealer. As a BMW customer, you deserve a lot more. More

Easy Hassle Free Transaction Leased a 2015 428i Convertible. I did my homework in researching this purchase and waited till the end of the month to put the deal together. The deal Leased a 2015 428i Convertible. I did my homework in researching this purchase and waited till the end of the month to put the deal together. The dealership staff was friendly, Straightfoward and pleasant.Got an awesome vehicle at a great price. More

Best buying experience! I was able to make a deal on my trade and get the exact car I wanted with no hassles at all. The sales person (Mike) was courteous, knowledgeable and I was able to make a deal on my trade and get the exact car I wanted with no hassles at all. The sales person (Mike) was courteous, knowledgeable and didn't pressure me at all. At the end of buying my new 320 I had a complimentary ice cream :) It was a great buying experience. More