Back

Fields BMW Lakeland

Lakeland, FL

4.8
595 Reviews

4285 Lakeland Park Drive

Lakeland, FL

33809

Directions

By Type

595 Reviews of Fields BMW Lakeland

May 29, 2022

Albert at fields BMW is my service advisor and has been Spence 2003. Always has the right information and quickest service times to get me back in my BMW quickly. He is the very best I have ever worked wit More

by HLHartford
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert at Fields BMW Lakeland, Florida
May 31, 2022 -

Fields BMW Lakeland responded

Thank you for taking the time to review us! We are so glad to hear that you are confident in Albert to get the job done. We appreciate your business over the years and hope to see you back again at Fields BMW Lakeland!

May 26, 2022

Excellent, courteous, on time and solid communication. This is enough words! I despise Facebook and refuse to use Google. Don’t appreciate mom word orders More

by jscagle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Al darby, Jim Megivern
May 27, 2022 -

Fields BMW Lakeland responded

Thank you so much for the 5-star review!

May 21, 2022

I’ve been going to this dealership for the past five years. I am very impressed with Michael Adkins who is my point of contact. He is a professional in all respects and knows the business extremely well More

by JBAHAMA
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Michael Adkins , Melissa Hargroves
May 23, 2022 -

Fields BMW Lakeland responded

Thank you for the great review! We are so glad to hear that you had such a successful service experience working with Michael and the Fields BMW Lakeland team. Drive safely, and we hope to see you back again down the road!

April 12, 2022

The staff is very profesional and courteous, they helped me though the whole process and made it very easy. More

by juanecarpio
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Cutts, Mike Adkins, Lanette Wheatcraft
Apr 12, 2022 -

Fields BMW Lakeland responded

Our goal is always to make your purchase experience seamless and simple, and we love hearing that we're succeeding. Thank you for sharing some positive feedback about your visit to Fields BMW Lakeland, and we hope your new vehicle is exceeding all of your expectations!

April 11, 2022

Best BMW service experience across Tampa Bay! Excellent customer service! Experts with my 2020 M4. Your have earned my continued service, over driving to the other dealer!! More

by Sotomayorp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Darby
Apr 11, 2022 -

Fields BMW Lakeland responded

What a phenomenal compliment! We truly appreciate you sharing how impressed you are with our expertise and our wonderful customer service. The Fields BMW Lakeland team enjoyed assisting you, and we'll be here whenever you need us next!

April 08, 2022

Great sales and service experience every time. Albert is great in the service department. Great place. More

by Enhanley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 08, 2022 -

Fields BMW Lakeland responded

It's excellent to hear that our sales and service teams have impressed you! We sincerely enjoy going above and beyond for our guests at Fields BMW Lakeland, and it's great that it shows. Many thanks from all of us for your support, and we look forward to your next visit!

April 01, 2022

Very professional. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. More

by William
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert
Apr 01, 2022 -

Fields BMW Lakeland responded

William - Thank you for your five stars! We love to hear that Albert provided excellent service and that you are happy with our Fields BMW Lakeland team. We look forward to assisting you next time!

March 30, 2022

Melinda was attentive and detailed. Fantastic customer service. The work was completed on time and correctly. Thank you. More

by kenkal2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melinda
Mar 30, 2022 -

Fields BMW Lakeland responded

Thank you for giving a shoutout to Melinda! The Fields BMW Lakeland team is happy she delivered a five-star experience. It was a pleasure to have you in for service, and we'll see you next time!

March 26, 2022

My wife’s 230i ruptured a cooling hose/fitting last Saturday afternoon. . A call to Fields first thing Monday and they got me in the next day which was okay since we didn’t need the car. It had to be f More

by Chipngale
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Albert
Mar 28, 2022 -

Fields BMW Lakeland responded

Thank you for the great review! It is our goal to deliver seamless and efficient service, and it is wonderful to hear that this was reflected in your experience. We will be sure to pass on the kind words to the Fields BMW Lakeland team. We are wishing your wife safe travels in her BMW 230i and hope to see you both again down the road!

More
March 24, 2022

We purchased our 1996 850ci from Fields in 1995 and after many years of taking it to other dealerships we contacted them when our local dealership basically told us that it was too old to service properly. J More

by saron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Albert Darby Terry Boylan, Jim Megivern, Mason Nickerson
Mar 24, 2022 -

Fields BMW Lakeland responded

Saron, thank you for taking the time to review us! We are so glad to hear that you had a successful experience working with Jim, Mason, and the Fields BMW Lakeland team. Drive safely in your 1996 BMW 850ci, and enjoy it! We are looking forward to seeing you back again down the road!

...
19
...