Fields BMW Lakeland

I purchased my first BMW from Matthew @ Fields BMW Lakeland in November. The car had to be special ordered. Matthew was patient with me as I ended up changing the specifications on my order a couple t Lakeland in November. The car had to be special ordered. Matthew was patient with me as I ended up changing the specifications on my order a couple times. Matthew was communicative during the waiting process and gave me updates as the car went into production. When it came time to sign the paperwork and take delivery, the deal worked out better than was originally expected. 10/10 experience. If you can do the performance delivery option that BMW offers... take advantage of that!!! More

Albert is a true service agent who cares about his customers and their vehicles genuinely. customers and their vehicles genuinely. More

Worked with Albert today. No appointment but kindly worked me in with my issue. Always professional. Thanks so much. John No appointment but kindly worked me in with my issue. Always professional. Thanks so much. John More

The service was really good. Thank you Joe for this great experience. Overall service was great. Thank you Joe for this great experience. Overall service was great. More

We were very happy with our buying experience with Matthew Whitman - love our new car Matthew Whitman - love our new car More

Their service department is excellent, been there about 6 times. They have always been friendly and efficient. times. They have always been friendly and efficient. More

Superb customer service with efficiency! My salesman, Steve Holmes, was instrumental in ensuring I received the best possible deal for my new SUV! He provided customer service you expect whe My salesman, Steve Holmes, was instrumental in ensuring I received the best possible deal for my new SUV! He provided customer service you expect when visiting a BMW dealership! Michael Wagner was also terrific! More

This dealer is fantastic. My salesman Steve Holmes made the experience very enjoyable. Stayed on top of everything during the production period and kept me up to date. Car arr My salesman Steve Holmes made the experience very enjoyable. Stayed on top of everything during the production period and kept me up to date. Car arrived exactly when he said, prepared perfectly and we drove home. Couldn't be better. Love my 2023 340i. More

Good service. Convenient to where we live. Appreciate being able to request the same service advisor each time service is required. Convenient to where we live. Appreciate being able to request the same service advisor each time service is required. More

I had a great experience at Fields BMW. My salesman Matthew worked with Brian to get me an appointment quickly to replace my flat tire. Then Brian suggested I get my service done on my ca My salesman Matthew worked with Brian to get me an appointment quickly to replace my flat tire. Then Brian suggested I get my service done on my car at the same time saving me another trip. More