Fields BMW Lakeland

Service and Parts Teams were both knowledgeable, honest, and efficient. Amenities were above average with regards to waiting area, car wash with service, etc. and efficient. Amenities were above average with regards to waiting area, car wash with service, etc. More

I have known Albert Darby for 20 plus years of having my BMWs to be serviced at BMW dealerships he has worked at. Al is the consummate professional at what he does. I was leaving town when the car broke dow BMWs to be serviced at BMW dealerships he has worked at. Al is the consummate professional at what he does. I was leaving town when the car broke down. Had it towed to Fields and asked Al if he could take care of it while I was out of town on a family matter. I normally fix these sort of issues myself but this week I couldn’t be bothered with it. Al communicated with me via text and made sure the car was ready when I returned from my trip. We had one minor issue to take care of before I drove off and Al got it taken care of without much delay. Thank you Al and the Fields team. More

Albert at fields BMW is my service advisor and has been Spence 2003. Always has the right information and quickest service times to get me back in my BMW quickly. He is the very best I have ever worked wit Spence 2003. Always has the right information and quickest service times to get me back in my BMW quickly. He is the very best I have ever worked with and I give the max number of well done and thank you for have someone as good as Albert thank You! More

Excellent, courteous, on time and solid communication. This is enough words! I despise Facebook and refuse to use Google. Don’t appreciate mom word orders This is enough words! I despise Facebook and refuse to use Google. Don’t appreciate mom word orders More

I’ve been going to this dealership for the past five years. I am very impressed with Michael Adkins who is my point of contact. He is a professional in all respects and knows the business extremely well years. I am very impressed with Michael Adkins who is my point of contact. He is a professional in all respects and knows the business extremely well. I look forward to doing business with the dealership. They have my utmost support and respect. More

The staff is very profesional and courteous, they helped me though the whole process and made it very easy. me though the whole process and made it very easy. More

Best BMW service experience across Tampa Bay! Excellent customer service! Experts with my 2020 M4. Your have earned my continued service, over driving to the other dealer!! Excellent customer service! Experts with my 2020 M4. Your have earned my continued service, over driving to the other dealer!! More

Great sales and service experience every time. Albert is great in the service department. Great place. Albert is great in the service department. Great place. More

Very professional. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. Albert communicated with me about what needed to be done on my car. Always very satisfied every time. More

Melinda was attentive and detailed. Fantastic customer service. The work was completed on time and correctly. Thank you. Fantastic customer service. The work was completed on time and correctly. Thank you. More