Fields BMW Lakeland

Well worth the drive. I saw they had 2 CPO 750's and called internet line and to my surprise, Curtis, the young and very professional New/Used car Mgr answered. Being an h I saw they had 2 CPO 750's and called internet line and to my surprise, Curtis, the young and very professional New/Used car Mgr answered. Being an hour or more away, I was hesitant to make the hour or so drive drive and I had a trade. He took my Vin # looked up my trade and gave me a number that was in ballpark of what I wanted. I dropped what I was doing and drove over. Curtis personally met and greeted me and then he turned me over to Nick, a great young salesman and we drove both cars for long I-4 test drives as I wanted to see how well the BMW Drivers assist Pro compared to the MB S class or Audi A-8. Hands down the BMW wins. It even will stop your car if you become unresponsive at the wheel turning on emergency flashers and sends help if it cannot make contact with you or someone in the car. Nick pointed out another feature of the car I had not even heard of. It has the ability to have 4 built in camera to record 15 secs before and 15 secs after any event (such as crash) and save. One pointing in each direction. It is saved and can be downloaded on your thumb drive if needed for evidence in a wreck and potential ticket or lawsuit (if it helps your case) Minor haggling over price that took a couple of minutes, not hour and I picked the car I wanted and then their long time F and I Mgr Melissa who was very polite and professional did paper work and sold me an additional year of BWM factory warranty which I wanted anyway. She did NOT try to hard sell me a lot of things I did not need, like lost key insurance, etc.. Th entire dealership is low key, no hard sell or taking all day where the sales-man/woman leaves for 30 minutes to haggle with some unseen decision maker. Curtis came to the desk and answered some tech questions I had, and we had a deal in minutes. HIGHLY RECOMMEND. More

Mathew is very knowledgeable on all BMW Products. He is very patient and professional. He actively addressed all our concerns enabling us to choose the perfect vehicle for our needs. Promote him and He is very patient and professional. He actively addressed all our concerns enabling us to choose the perfect vehicle for our needs. Promote him and give him a raise. More

I purchased my first car in 10 yrs from Fields and Matthew was a great resource throughout the entire process. He was knowledgeable and was able to answer all my questions to allow me to complete my p Matthew was a great resource throughout the entire process. He was knowledgeable and was able to answer all my questions to allow me to complete my purchase with confidence. Highly recommend Matthew and the entire bmw team. More

Great experience as always. I’ve been a customer since 2001, highly recommend the dealer. I’ve been a customer since 2001, highly recommend the dealer. More

BMW genius Jose vargas was great, very patient when explaining car tech. Understood all his explanations explaining car tech. Understood all his explanations More

The dealership was great to work with. This is where I purchased my x7 and they were fantastic. Took my order and always kept me up to date. From a servicing standpoint, they were also gre This is where I purchased my x7 and they were fantastic. Took my order and always kept me up to date. From a servicing standpoint, they were also great. Picked up my vehicle and returned it after two days. Saved me time and were very accommodating. Would highly recommend this dealership! More

Jose Vargas, BMW Genius, is real pleasure to deal with. He has been very helpful, courteous, and professional in helping us to set up all the safety, navigation, entertainment, universal garage opener, and He has been very helpful, courteous, and professional in helping us to set up all the safety, navigation, entertainment, universal garage opener, and many more features on our 2022 BMW X5. He personally visited or home after we took delivery of the vehicle and went over with all the features again. Overall, very happy. More

Madalyn Featherstone was very helpful in finding the right CPO X5 for us and then following up through the entire process of finalizing the deal. Overall staff was very knowledgeable and professional. N right CPO X5 for us and then following up through the entire process of finalizing the deal. Overall staff was very knowledgeable and professional. No hassle purchase made us feel comfortable. More

Matt was helpful from start to finish 5 out of 5 all day I will return when ready for another purchase I will return when ready for another purchase More

Fields BMW is very professional dealership from the time I arrived I was greeted by a associate he directed me to the service person, and they took care of my repair in a timely manner. I arrived I was greeted by a associate he directed me to the service person, and they took care of my repair in a timely manner. More