Fields BMW Lakeland

I recently had an outstanding experience at BMW of Lakeland while servicing my BMW X5 Mi50. Zachary Benson, my service adviser, went above and beyond in ensuring not only the excellence of the service Lakeland while servicing my BMW X5 Mi50. Zachary Benson, my service adviser, went above and beyond in ensuring not only the excellence of the service but also taking care of my accommodations. His attention to detail and commitment to customer satisfaction truly made my visit exceptional. I highly recommend BMW of Lakeland, and I'm grateful for the excellent service provided by Zachary Benson. More

Keith was very helpful. He explained that the device would take some time plus he waited untill closing time to personally deliver my car from service. He explained that the device would take some time plus he waited untill closing time to personally deliver my car from service. More

Steve was great throughout the entire process. He even helped me get the veteran benefit. It was greatly appreciated . He even helped me get the veteran benefit. It was greatly appreciated . More

Very relaxed atmosphere! ! Matthew was very professional and knowledgeable. It was like visiting a friend. We leased from him almost 3 years ago and returned to purchase from ! Matthew was very professional and knowledgeable. It was like visiting a friend. We leased from him almost 3 years ago and returned to purchase from him. It’s a 2.5 hour drive for us but definitely worth it!! We will purchase our next BMW from Fields BMW via Matthew More

Professional, straight forward, accommodating, knows their product, accurate trade-in value, responsive to customer needs, easy overall experience their product, accurate trade-in value, responsive to customer needs, easy overall experience More

No problem at all with the appointment professional and pleasant providing a comfortable atmosphere while waiting pleasant providing a comfortable atmosphere while waiting More

Muy educados a la hora de atender al cliente y brindan las ayudas necesarias. Satisfecho!! las ayudas necesarias. Satisfecho!! More

I had the best and most first class experience with Rick Cutts. He was not pushy and was very responsive to any questions that I had. He made sure that the process was streamlined and as easy as possible. I Cutts. He was not pushy and was very responsive to any questions that I had. He made sure that the process was streamlined and as easy as possible. I will not hesitate to highly recommend Rick to any of my friends and family. First class experience with a first class guy. More

I was looking to buy a new BMW for a couple months. I had the pleasure of dealing with Nick. He was helpful from day one. He was very knowledgeable and very friendly. I had the pleasure of dealing with Nick. He was helpful from day one. He was very knowledgeable and very friendly. More

Everyone that I spoke with was super nice and very helpful considering my vehicle was totaled. They put me in a loaner and made sure I was well taken care of, and I ended up leasing an amazing new veh helpful considering my vehicle was totaled. They put me in a loaner and made sure I was well taken care of, and I ended up leasing an amazing new vehicle that I didn’t think was possible. Totally recommend this dealership! More