Fields BMW Lakeland

Service provided is excellent. Personnel are courteous and appropriate.I have been very satisfied with all work performed. Personnel are courteous and appropriate.I have been very satisfied with all work performed. More

This was my second maintenance visit. We had a clinch but everything turned great. Thank you Zach and Brian and everyone in the service area. We had a clinch but everything turned great. Thank you Zach and Brian and everyone in the service area. More

Rick Cutts is the man! We just bought out 3rd BMW from him. He is absolutely a pleasure to deal with and go above for you each time… not to mention he’s the best dressed sa We just bought out 3rd BMW from him. He is absolutely a pleasure to deal with and go above for you each time… not to mention he’s the best dressed salesman I’ve had the pleasure of buying from. I cannot be more happy with our experience! Thanks Rick and the BMW team for making this a 5+ experience!! More

very professionals and helpful all the employees on the dealer. i had been to the other locations but this is the best. dealer. i had been to the other locations but this is the best. More

Nathan is the best! He always help us, super friendly, super nice. He always know what to do. He always help us, super friendly, super nice. He always know what to do. More

Well worth the drive. I saw they had 2 CPO 750's and called internet line and to my surprise, Curtis, the young and very professional New/Used car Mgr answered. Being an h I saw they had 2 CPO 750's and called internet line and to my surprise, Curtis, the young and very professional New/Used car Mgr answered. Being an hour or more away, I was hesitant to make the hour or so drive drive and I had a trade. He took my Vin # looked up my trade and gave me a number that was in ballpark of what I wanted. I dropped what I was doing and drove over. Curtis personally met and greeted me and then he turned me over to Nick, a great young salesman and we drove both cars for long I-4 test drives as I wanted to see how well the BMW Drivers assist Pro compared to the MB S class or Audi A-8. Hands down the BMW wins. It even will stop your car if you become unresponsive at the wheel turning on emergency flashers and sends help if it cannot make contact with you or someone in the car. Nick pointed out another feature of the car I had not even heard of. It has the ability to have 4 built in camera to record 15 secs before and 15 secs after any event (such as crash) and save. One pointing in each direction. It is saved and can be downloaded on your thumb drive if needed for evidence in a wreck and potential ticket or lawsuit (if it helps your case) Minor haggling over price that took a couple of minutes, not hour and I picked the car I wanted and then their long time F and I Mgr Melissa who was very polite and professional did paper work and sold me an additional year of BWM factory warranty which I wanted anyway. She did NOT try to hard sell me a lot of things I did not need, like lost key insurance, etc.. Th entire dealership is low key, no hard sell or taking all day where the sales-man/woman leaves for 30 minutes to haggle with some unseen decision maker. Curtis came to the desk and answered some tech questions I had, and we had a deal in minutes. HIGHLY RECOMMEND. More

Albert is great very professional love working with him dealship is great nice kind staff bought 2 bmwsfrom there. dealship is great nice kind staff bought 2 bmwsfrom there. More

Mathew is very knowledgeable on all BMW Products. He is very patient and professional. He actively addressed all our concerns enabling us to choose the perfect vehicle for our needs. Promote him and He is very patient and professional. He actively addressed all our concerns enabling us to choose the perfect vehicle for our needs. Promote him and give him a raise. More

I purchased my first car in 10 yrs from Fields and Matthew was a great resource throughout the entire process. He was knowledgeable and was able to answer all my questions to allow me to complete my p Matthew was a great resource throughout the entire process. He was knowledgeable and was able to answer all my questions to allow me to complete my purchase with confidence. Highly recommend Matthew and the entire bmw team. More

Great experience as always. I’ve been a customer since 2001, highly recommend the dealer. I’ve been a customer since 2001, highly recommend the dealer. More