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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

March 02, 2014

Great guy to deal with made the car buying experience the best. Had everything ready when I took delivery on my Stingray. Will come back to Marcus the next time I am ready to buy. More

by Rkindred64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Mar 18, 2014 -

Fertitta Chevrolet responded

Thank you for taking the time to write this review and congratulations on your Stingray! We strive for total client satisfaction throughout the purchase process and during your vehicle ownership. Our team wants to provide not only a great deal but the best information so you can be assured you're making the right decision. If there is anything else we can do for you, please do not hesitate to ask. Best, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 01, 2014

I would have to say my experience at Norman frede Chevrolet was top notch service. Throughout the whole buying process from the time I saw the truck to the time I signed the last paper was really str More

by 2500chevy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda
Mar 18, 2014 -

Fertitta Chevrolet responded

We appreciate you taking time to review Norman Frede Chevrolet. Our team is trained to make each customer's car-buying experience a memorable one. Thank you for the positive feedback and be sure to contact us with all of your future auto needs. Also, I'll pass along your outstanding review to Amanda. Enjoy your new vehicle and check us out on Facebook and Twitter to find terrific service department savings. Best, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 01, 2014

Most pleasant experience I've ever had at a car dealership. Management and staff were courteous and professional and an all-around joy to work with. Sales staff went above and beyond to make sure I More

by JMTerry
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Theriot-Greer, Pastor Osorio
Mar 18, 2014 -

Fertitta Chevrolet responded

Thanks for the kind words! At Norman Frede Chevrolet, we aim to create happy customers and I'm so happy to know that this was the case for you. I will be sure to pass along your kind words to Amanda and the rest of the team. If you have questions, be sure to contact us right away. Our team is always ready to assist! Have a great day and we'll look forward to working with you again soon. Best, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

February 26, 2014

I normally associate purchasing a car to the ordeal of going to the dentist for a root canal. I know it will not be pleasant; however, it must be done. Jose Gonzalez, at Norman Frede, changed my car buyin More

by lcobosnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Feb 28, 2014 -

Fertitta Chevrolet responded

We appreciate you taking the time to share this wonderful five-star review! At Norman Frede Chevrolet, we understand how stressful the car-buying process can be, which is why we do everything we can to make sure that you are 100% satisfied in your purchase and in us. Jose will be delighted to hear your satisfaction with the service he provided. See you at your future car check-ups! Sincerely, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

February 26, 2014

I normally associate purchasing a car to the ordeal of going to the dentist for a root canal. I know it will not be pleasant; however, it must be done. Jose Gonzalez, at Norman Frede, changed my car buyin More

by lcobosnet
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Feb 28, 2014 -

Fertitta Chevrolet responded

We appreciate you taking the time to share this wonderful five-star review! At Norman Frede Chevrolet, we understand how stressful the car-buying process can be, which is why we do everything we can to make sure that you are 100% satisfied in your purchase and in us. Jose will be delighted to hear your satisfaction with the service he provided. See you at your future car check-ups! Sincerely, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

February 25, 2014

We had a great experense we would 100% come back when it is time to perchise a another vehicle. Our sales man was as helpful as you could ask for. Thanks again More

by sammie15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Feb 26, 2014 -

Fertitta Chevrolet responded

Thanks for sharing this feedback! I am happy to hear that our team provided you with a courteous and professional sales visit. Our number one goal is customer satisfaction, and it is rewarding to hear when we are achieving this. If you need anything in the future, please come back and see us! Sincerely, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

February 24, 2014

It's a very Friendly group at Norman Frede. Worked with my specific needs. Very upfront and easy to understand all aspects of our deal. Sonny is a great salesman. It's a pleasure to work with him. More

by Hmadams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Will Smith, Joe Wilson, Tab Billups, Sonny Metz
Feb 28, 2014 -

Fertitta Chevrolet responded

Thank you for the 5-star review! We always appreciate feedback from our customers, and it makes us feel good to know that Sonny was upfront and honest with you through your purchase process. We hope to be able to serve any of your future automotive needs! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

February 20, 2014

When it came time to purchase a bigger family car, we really did our research. Living in Austin, we were willing to look beyond our hometown if need be. We first started working with Nathan Cook from Nor More

by allison0143
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Feb 28, 2014 -

Fertitta Chevrolet responded

Allison, we truly appreciate you being so kind as to write this terrific review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It’s quite an accomplishment to hear that we provided you with one of the best car-buying experiences ever! Nathan will be thrilled to hear how much you enjoyed working with him. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-223

February 18, 2014

My wife and I had a great experience purchasing two vehicles from this dealership due to the great service. They do the right thing. Nathan Cook was the best...we dealt with him with both purchases. We More

by smc2947
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Feb 28, 2014 -

Fertitta Chevrolet responded

Thanks so much for the review and recommendation! I am happy to hear that Nathan was helpful throughout your entire purchase. We understand that shopping for a new vehicle can often be daunting, therefore our team strives to provide a relaxing and accommodating car-shopping experience to every customer. We hope to be able to serve any of your future automotive needs! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

February 13, 2014

We were just "LOOKING" but we drove one home that night!!! Patrick, the salesman, was so helpful, so genuinely interested in giving us all the information we were looking for, that he helped us More

by BETHSKERRETT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 28, 2014 -

Fertitta Chevrolet responded

We appreciate you taking the time to write this fantastic five-star review. Our team at Norman Frede Chevrolet works hard to help customers such as yourself find the vehicle you are looking for at the best price. Your satisfaction is very important to us and I am thrilled to hear that you had such a positive experience. Patrick will be happy to receive your kind compliments as well. We look forward to seeing you again for your future car check-ups! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

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