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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

May 26, 2014

Exceptional Service We are so grateful for the service provided by Marcus Martin and Norman Frede team! From the time we arrived at the dealership until we left, we were More

by cmetoyer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for your feedback! We are pleased to hear you were well taken care of. We'll be looking forward to working with you again. Take care! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

Oct 29, 2014 -

Fertitta Chevrolet responded

Thank you for your feedback! We are pleased to hear you were well taken care of. We'll be looking forward to working with you again. Take care! Suzanne Bonner, suzanneb@fredechevrolet.com, 281-486-2219

May 15, 2014

" Mr.Cook... And the Hair Bear Bunch :) " Ha... ya, I just wanted to start off kind of old-school with my title :) So, what can I say, Nathan Cook is pretty awesome. I mean it's pretty obvious More

by im_da_boss2004
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
May 16, 2014 -

Fertitta Chevrolet responded

Thank you for writing such a great review about your experience at our dealership! We appreciate the feedback and are pleased that Nathan was able to make your vehicle purchase experience so positive. Congratulations on your new Ford Focus. We always do our best to make sure all of our customers leave with the right vehicle and we're glad that you're enjoying yours. We look forward to seeing you again. Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

May 08, 2014

NORMAN FREDE AND SALES REP. JOSE GONZALEZ I came in to Norman Frede to look for a vehical I was not sure what I was going to purchase bepending on my trade. I was approched by a sales person n More

by rubenpena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
May 09, 2014 -

Fertitta Chevrolet responded

Ruben, Thank you so much for taking the time to write us about your recent experience with us. We are very pleased to hear that Jose was able to take great care of you. Congratulations on your new truck! We are glad to have earned a loyal customer and appreciate the feedback. Let us know if you have any questions, we look forward to working with you again! Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

April 16, 2014

2012 Silverado Texas Edition The buying process was easy and painless. There was no pressure whatsoever. The entire staff was very friendly and helpful. They made sure I had every More

by u78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nathan Cook
Apr 17, 2014 -

Fertitta Chevrolet responded

Thank you for taking the time to write us about your recent experience with us. Congratulations on your new truck! We are very pleased to hear that Nathan was able to take great care of you. We look forward to working with you again, let us know if you have any questions. Best Regards, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

April 07, 2014

Great service! I came in not sure if I really wanted to get into another car payment. Explained to Marcus what I could afford and he gave me my options and showed me More

by jsassor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Apr 07, 2014 -

Fertitta Chevrolet responded

Congratulations on your new Impala! Thank you for taking the time to write about your experience with us. At Norman Frede we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy that we were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Check us out on Facebook and Twitter for access to our exclusive specials. Best, Samantha Bergstrom, samanthab@fredechevrolet.com, 281-486-2238

March 17, 2014

Amazing! We Have never had a better experience at a dealership ever! Marcus Martin is the man! We Wouldn't use anyone else! Outstanding job! More

by krystalanorris
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Mar 18, 2014 -

Fertitta Chevrolet responded

Thanks so much for stopping by to share your incredible experience at Norman Frede Chevrolet. Our team works hard to make sure that our customers are delivered with a prompt and informative visit. I'm pleased to see that Marcus provided you with exactly that and I hope that you'll contact us for all of your future automotive needs. Take care and we will look forward to working with you again. Best, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 08, 2014

This dealership changed my way of thinking. I was always told that car buying is a real long process and it is. But Jose Gonzalez made our car buying experience the smoothest and easiest. Us being first tim More

by jgonzalez10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Gonzalez
Mar 18, 2014 -

Fertitta Chevrolet responded

Thank you for taking time out of your busy day to leave this superb review! Jose is a valued member of our team and he will be thrilled to know he has another happy customer. I'm very glad to hear that your wife is enjoying her new car. We aim to deliver an efficient purchasing experience for all of our guests and it's great to know that this described yours. Enjoy the new ride and give us a call with any questions you have down the road. Warm Regards, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 08, 2014

My wife and I purchased a 2003 Chevrolet Sub. from Mr. Metz at Norman Freede in 2003 and were very satisfied with the way we were treated. We also owned a 1998 Buick Park Avenue. Since that time Norman More

by hjtaylor1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sonny Metz
Mar 18, 2014 -

Fertitta Chevrolet responded

Congrats on your 2014 Equinox! That is an excellent vehicle and I know it will bring you happiness for years to come. Also, I'm very happy to know that Mr. Metz has delivered you with continuous top-notch service for so long. Our team takes great pride in creating happy customers and if you have any questions I encourage you to contact us right away. Take care and to find awesome service savings, check us out on Facebook and Twitter! Warm Regards, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 07, 2014

I was so impressed with Patrick Wood as a salesman. He listened to everything I had to say, and never high pressured me into anything I didn't want. He was knowledgeable, friendly, and courteous; somethin More

by rollotomasi1999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton
Mar 18, 2014 -

Fertitta Chevrolet responded

Thank you for the kind words! We most certainly take pride in our work, but above all, our customers are our most important priority. I’m glad to hear my staff was able to offer you informative assistance and provide the service you deserve. We appreciate your recommendations and anticipate working with you in the future. In the meantime, be sure to like and follow us on Facebook and Twitter for exclusive dealership specials! Thanks Again, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

March 07, 2014

My initial review was not good, due to a misunderstanding of the paperwork. The dealership had on several occasions tried to get me to come in and review the paperwork. After reviewing the paperwork all was More

by 56pecan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Mar 18, 2014 -

Fertitta Chevrolet responded

Thank you for updating your review! It's nice to see that our team was able to turn the situation around and that you left our lot feeling happy and confident. We take great pride in providing our guests with an informative and efficient experience and we appreciate you recommending our team to others. If you have any further questions or concerns I encourage you to contact me directly. Additionally, follow us on Facebook and Twitter to locate awesome specials! Thanks Again, Samantha Bergstrom | samanthab@fredechevrolet.com | 281-486-2238

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