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Fertitta Chevrolet
Houston, TX
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982 Reviews of Fertitta Chevrolet
Exceptional Service We are so grateful for the service provided by Marcus Martin and Norman Frede team! From the time we arrived at the dealership until we left, we were We are so grateful for the service provided by Marcus Martin and Norman Frede team! From the time we arrived at the dealership until we left, we were treated with courtesy. kindness and respect. Marcus listened intently to our needs and worked diligently to ensure we were satisfied. We visited another dealership prior to Norman Frede and felt much of our time was wasted. With Marcus, the process from start to finish was not long and the entire time, we actually saw all involved working on our behalf. Never have we referred to our car buying experience as a blessing, however, this truly was! We have already started recommending others to Marcus and Norman Frede and we'll continue to do so! More
" Mr.Cook... And the Hair Bear Bunch :) " Ha... ya, I just wanted to start off kind of old-school with my title :) So, what can I say, Nathan Cook is pretty awesome. I mean it's pretty obvious Ha... ya, I just wanted to start off kind of old-school with my title :) So, what can I say, Nathan Cook is pretty awesome. I mean it's pretty obvious once you show up to a 6' 4" or 5" giant wearing a smooth suit with the old-school hat and feather. That's really enough said on its own. But it kinda helps that he's a dad, because he has an understanding and reassuring vibe. I mean, you really don't even have to buy a car from him and he'll still help you out and direct you, and inform you (that's a big one). I guess in general he just takes care of you. When i think of car dealer people, I think of an over-bearing alpha male who will single you into a corner and have you half-way through the buying process before you've even made a decision on a car or even truelly given real thought about making such a big purchase. When i think of Nathan Cook, I think of a friend who happens to sell cars. He's a great guy, and im so glad he's not a shark like all the other car dealer guys (or gals). Norman Frede Chevrolet is in all a pretty chill place, ive only dealt with Nathan (so i can only truelly testify to him), but everyone seems pretty cool, plus they keep really good music going all the time. With my life situation, I needed to down-grade quick. Insurance and monthly payments sucked for me. I let Nathan no my situation and he took care of me. I was actually upside down, and he put me in a very nice 2013 Ford Focus, and worked out a beautiful deal that i literally didn't even see coming. I mean I can even give you all the words of how I felt at the time, but I'll leave you with this: Nathan Cook is great, and has since become a family friend, but to me and my fiance, he was and is a true blessing :) ya Thanks Nathan :) Love ya brother :) More
NORMAN FREDE AND SALES REP. JOSE GONZALEZ I came in to Norman Frede to look for a vehical I was not sure what I was going to purchase bepending on my trade. I was approched by a sales person n I came in to Norman Frede to look for a vehical I was not sure what I was going to purchase bepending on my trade. I was approched by a sales person named Jose Gonzalez I will say to you this guy just took his time with me answered all my questions when the used sales manager came back with my trade in value. We agreed on the trade value and beleave me great place to trade your vehical in. Jose and I started the search of my new purchase. We looked at all types of vehicals and after 6 hours I found what I was looking for. I just want to say that Jose Gonzalez was the up most professional sales person I have ever meet he got me in my truck less than 2 days. I recommened Norman Frede they are a great team. I recommand that you visit Norman Frede and ask for Jose Gonzalez he is a guy that will make it happen for you. I will say to all of you that read this I recommand you visit NORMAN FRED the best place for your next purchase, Thank You Again Norman Frede, Jose Gonzalez Ruben Peña More
2012 Silverado Texas Edition The buying process was easy and painless. There was no pressure whatsoever. The entire staff was very friendly and helpful. They made sure I had every The buying process was easy and painless. There was no pressure whatsoever. The entire staff was very friendly and helpful. They made sure I had everything I needed for the truck and how to properly set the truck up. Thank you Nathan. More
Great service! I came in not sure if I really wanted to get into another car payment. Explained to Marcus what I could afford and he gave me my options and showed me I came in not sure if I really wanted to get into another car payment. Explained to Marcus what I could afford and he gave me my options and showed me a 2009 Impala that was perfect for me. Very happy. Beautiful car. More
Amazing! We Have never had a better experience at a dealership ever! Marcus Martin is the man! We Wouldn't use anyone else! Outstanding job! dealership ever! Marcus Martin is the man! We Wouldn't use anyone else! Outstanding job! More
This dealership changed my way of thinking. I was always told that car buying is a real long process and it is. But Jose Gonzalez made our car buying experience the smoothest and easiest. Us being first tim told that car buying is a real long process and it is. But Jose Gonzalez made our car buying experience the smoothest and easiest. Us being first time buyers were expecting but Jose worked with us and got my wife the car she wanted and at a great price also. I will keep going back to this dealership again and again their service is great. More
My wife and I purchased a 2003 Chevrolet Sub. from Mr. Metz at Norman Freede in 2003 and were very satisfied with the way we were treated. We also owned a 1998 Buick Park Avenue. Since that time Norman Metz at Norman Freede in 2003 and were very satisfied with the way we were treated. We also owned a 1998 Buick Park Avenue. Since that time Norman Freede has served both vehicles and has done it much to our satisfaction. When either one of them were serviced Mr. Metz would check with us to see if we were pleased with the work done. On two occasions body work had to be done and were pleased with the repairs done. On Feb. 24, we traded in the Chevrolet and Buick and purchased a 2014 Equinox LT from Mr. Metz because we were very happy with his knowledge and how he showed us the vehicles. He assisted us in every possible way for us to make our selection. More
I was so impressed with Patrick Wood as a salesman. He listened to everything I had to say, and never high pressured me into anything I didn't want. He was knowledgeable, friendly, and courteous; somethin listened to everything I had to say, and never high pressured me into anything I didn't want. He was knowledgeable, friendly, and courteous; something you don't find too much of today at Used Car Lots. When it came to the paperwork, Mr. Cotton stepped in and gave me the same courteous and friendly treatment. He explained each sheet of paper I signed and answered all my questions. I would recommend both of these employees to anyone wanting to purchase a car at Norman Frede. You will definitely get treated fairly. Thank you, Patrick and Charlton, for a great experience....,not to mention the wonderful used car I got :) More
My initial review was not good, due to a misunderstanding of the paperwork. The dealership had on several occasions tried to get me to come in and review the paperwork. After reviewing the paperwork all was of the paperwork. The dealership had on several occasions tried to get me to come in and review the paperwork. After reviewing the paperwork all was OK. So I am updating my review and would certainly recommend this dealership to anyone in the future. They take there dealer reviews very seriously. More