Fertitta Chevrolet

Been there, Done that! Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and Having been a former employee at NFC, I enjoyed the experience. Working there was like having an extended family and a learning center of selling and developing skillsets in a reward based job. Edgar presented himself smoothly, not pushy, but rather extending a friendly hand of welcome to Mr. Frede's house. There have been many great persons working here and an uncommonly length of employment in the transportation line of business. As much as everyday things change, sales and service remains same at NFC, customer's welcomed and treated as fair as possible and welcomed to the Frede Chevrolet family! Thank you for a great experience in car buying from the other side of the desk! Rick Sandino, June 2018. More

Great Dealership In life there are several things I dislike doing. Doing taxes, renewing license, going to funerals, and the two tied for number 1 going to the dentist In life there are several things I dislike doing. Doing taxes, renewing license, going to funerals, and the two tied for number 1 going to the dentist and buying a car! In the last two days buying a car has come off the list. My sales lady Ana Villa was fantastic! And the “evil finance folks” were unbelievable! I got great and timely service on both trucks I bought. Well I didn’t take home two trucks but I took one home on day and changed to a different one the next day. 😎. Everyone knows of the hours usually spent buying a vehicle , but it took less than a hour and half on each. They were very respectful of my time and requirements. The staff at Norman Frede can only be described by one word. GROOVY! Thank you again for your efforts and success at making this a totally enjoyable experience. Rodney “Flash” Johnson More

Family that is taken advantage of My family has been trying to get their Corvett fixed for months now. The dealership kept it for weeks and then when they got it home within a week i My family has been trying to get their Corvett fixed for months now. The dealership kept it for weeks and then when they got it home within a week it was not working again. They called the dealership and they told them they would send someone to pick it up. They picked it up and towed it back to the dealership and later you called and said it would be another $648.00 to fix it and they would have to pay the towing service too! I think this is bad business when you take advantage of older people that don't understand the situation. I was at their home the day this happened and I could have had it towed for FREE. I think ya'll should have paid for the towing and to fix the problem that they had "again". This is over $7000 that they have paid to repair this car. I think you could have cut them some slack on charges that they shouldn't have to pay!!!!!!! More

My second experience was just as excellent as my first one. I made my appointment with Danny, he was very kind and friendly , even know ( as a woman+ car) I didn’t know what I was talking about he stayed kind a I made my appointment with Danny, he was very kind and friendly , even know ( as a woman+ car) I didn’t know what I was talking about he stayed kind and helpful. Trever was the one taking care of the problem with my car. He is excellent!!!!! Kind, helpful and very friendly. He truly cares about his customers. Outstanding service there. All of this would of been a headache if Linda wouldn’t help me set up my visit and tell me about Norman Frede Chevrolet. Thank you ! More

Wonderful! The team got me a great deal on a 2018 Traverse and were friendly and helpful the entire way through, making sure to give me as much information as po The team got me a great deal on a 2018 Traverse and were friendly and helpful the entire way through, making sure to give me as much information as possible and answer all of my questions. I had a great experience and walked away happy! Would purchase from again! More

GREAT GREAT GREAT Ana Villa was so helpful she is the best. I would recommend anyone that is looking for a car should go to Ana Villa at Norman Frede in Houston Texas. Ana Villa was so helpful she is the best. I would recommend anyone that is looking for a car should go to Ana Villa at Norman Frede in Houston Texas. If I can give a 10 star I will give it. More

Warranty Came in to renew my lease for a 2018. The process went smooth as soft butter. I will be returning when I'm ready to trade my 2016 Colorado. Came in to renew my lease for a 2018. The process went smooth as soft butter. I will be returning when I'm ready to trade my 2016 Colorado. More

Always courteous service and keeps you informed! Weather online appointment or just show up they are always friendly and get you in and out and keep you informed! Keep up the great work. Weather online appointment or just show up they are always friendly and get you in and out and keep you informed! Keep up the great work. More

Not the most honest dealership I bought a 2017 a Grand Sport Corvette. I purchased it on Wednesday inspected it told the dealership I would pick it up on Friday. Well I pick it up I bought a 2017 a Grand Sport Corvette. I purchased it on Wednesday inspected it told the dealership I would pick it up on Friday. Well I pick it up on Friday afternoon, I was in a hurry because I had to pickup my daughter from school, and I drive it straight home and put it in the garage jump in my truck to pick my daughter up from school. Next morning a few friends come over to look at the car and as they are admiring it, one says, man there is a scratch on your car. I immediately call the dealership and speak to Darren the Sales manager. He ask me to bring the car in and wants to look at the car. He looks at the car and asks me to bring back on Wednesday my day off so he can get the body shop to look at it. Body shop manager states the bumper needs to be repainted scratches are too deep. The body shop manager then tells me the dealership is not paying for it I have to. I immediately go talk to Darren and he states I am a liar and they will not fix the scratched bumper end of story. Now mind you I have purchased several vehicles from this dealership and have had several of my vehicles serviced here for the better part of 20 years. Never again. The service and sales department used to be excellent. Not anymore. They have lost a long term customer. More

excellent expierence Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the details Tab Billups was excellent again as usual, he and the staff make the car buying an easy and excellent time. from ordering,financing and all the details of explaining the vehicle inside and out. Thanks again for making it fun... More