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Fertitta Chevrolet
Houston, TX
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982 Reviews of Fertitta Chevrolet
Awesome customer service friendly environment.. Jared, Kyle and Linnie thank you bunches for my 2020 equinox dreams in driveways..and wasnt there for long period of time Kyle and Linnie thank you bunches for my 2020 equinox dreams in driveways..and wasnt there for long period of time More
I was going to buy a new vehicle I was going to buy a new 2020 vehicle and due to a work obligation I couldn't make it in that evening and planned on going the next day, well during t I was going to buy a new 2020 vehicle and due to a work obligation I couldn't make it in that evening and planned on going the next day, well during that process they sold the vehicle when I already has financing and wanted me to send by text my credit card front and back to secure another vehicle...NO that's how identity theft happens and my bank said that was very inappropriate to text someone that vital information. I felt like that was so wrong to be wanting a picture of my credit card . More
Can’t say enough about this place.. after spending HOURS with me and my family on a preowned vehicle, my dream car popped up at another dealership, so I raced out. Sat for hours in the typical, frustrating with me and my family on a preowned vehicle, my dream car popped up at another dealership, so I raced out. Sat for hours in the typical, frustrating ‘game’, missing Norman Frede team’s sincere, honest and helpful environment. If only my car had been there... Never again will I leave! They are rare and #1! More
Great Customer Service Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s ti Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s time for a new vehicle. More
Maintenance Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy w Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy with dealership More
Left in the cold after being pressured to buy extended war Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my only option was for them to have it towed And wait till Monday to go through service department for loaner car. I am now renting car with no reimbursement Guaranteed More
Great Service Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from fr Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from friends and co-workers. Unfortunately most of my co-workers live on the opposite side of town but, I keep mentioning the dealership just in case. More
The best new car buying experience I have ever had! I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaini I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaining how to use my radio and linking my phone to it! More
Outstanding service that never faltered David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside his field of knowledge. Because of the service crew and the collision center I will go to Norman Frede for my next Chevy. Thank you for all the hard work and outstanding service. Both are immensely appreciated! More
Best collision repair experience ever! The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. The technician Pavel did an outstanding work on the repair. All of his work was top notch and the vehicle is even better than new! More