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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

February 14, 2020

Awesome customer service friendly environment.. Jared, Kyle and Linnie thank you bunches for my 2020 equinox dreams in driveways..and wasnt there for long period of time More

by Kizzy03
Recommend Dealer
Yes
Employees Worked With
Kyle and Linnie , Jared Gaspard
February 06, 2020

I was going to buy a new vehicle I was going to buy a new 2020 vehicle and due to a work obligation I couldn't make it in that evening and planned on going the next day, well during t More

by MSERNA1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
kyle Scheck
February 04, 2020

Can’t say enough about this place.. after spending HOURS with me and my family on a preowned vehicle, my dream car popped up at another dealership, so I raced out. Sat for hours in the typical, frustrating More

by LParr
Recommend Dealer
Yes
Employees Worked With
Thadus and Tania!, Pastor Osorio
July 18, 2019

Great Customer Service Trade in and new vehicle purchase was a breeze. Ana was very easy to work with and everyone was very friendly. Would definitely come back when it’s ti More

by tvaldez0788
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
February 15, 2019

Maintenance Quick and courteous from sales associates and service department. I have done business with Norman Frede for over 15 years and have beeb very happy w More

by Blanca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bobby Houston, Jose Guevara
December 15, 2018

Left in the cold after being pressured to buy extended war Have covered mechanical problem with the Vehicle away from my Residence on a Saturday when service department is closed, Was told by manager that my More

by fbmikey
Customer Service
Recommend Dealer
No
Employees Worked With
Marcus Martin
September 28, 2018

Great Service Ana, was great from day 1 throughout the purchase process. I really appreciate her picking the right truck for me. I get a tons of complements from fr More

by EDC2064
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ana Villa
August 26, 2018

The best new car buying experience I have ever had! I am already recommending Norman Frede Chevrolet to my friends! The staff was helpful, knowledgeable, and courteous. I really appreciate Ana explaini More

by MRHaug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Beau Faulkner, Clarice Blanks, Ana Villa
August 02, 2018

Outstanding service that never faltered David informed me every step of the way and answered every question he could and directed me to other employees for their expertise if it was outside More

by BrentHendricks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Sheppard and his team
Aug 03, 2018 -

Fertitta Chevrolet responded

Brett, thank you for the feedback! We are happy to hear about your positive experience at Norman Frede Chevrolet, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

August 01, 2018

Best collision repair experience ever! The service manager, David, did an excellent job of keeping us informed as to the progress of the repair and any changes in scope during the repair. More

by buravik
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Shepard, Pavel
Aug 03, 2018 -

Fertitta Chevrolet responded

Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Norman Frede Chevrolet Team

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