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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

November 04, 2017

quite lackluster I made an online reservation for an Oil Change and Multipoint Inspection on my 2017 Tahoe and received a confirmation and a reminder but when I arrive More

by George Vernau
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alexsander Licea
October 02, 2017

Excellent customer service I took my camaro to Norman Frede Chevrolet and I was very pleased with Trever who kept everything on point for me. He called me every day to let me kn More

by KataG.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose the driver, Trever Craigie, Linda Nguyen
Oct 03, 2017 -

Fertitta Chevrolet responded

Thanks for your awesome review! I'm very happy to hear that our staff was of such great help to you. He takes pride in his customer service and always makes sure our customers know everything that is going on! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Regards, Norman Frede Chevrolet Team

August 23, 2017

Life Long Customer Gregg McAlpine and Eddie Cox are the best. Eddie and I have know each other for several years now and Gregg makes you feel like you've know him foreve More

by Brian
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gregg McAlpine, Eddie Cox
Aug 25, 2017 -

Fertitta Chevrolet responded

Brian, Thank you for your kind words and for taking the time to inform us of your ongoing positive experience. We are sincerely pleased to know that Greg and Eddie's efforts have made the difference in your car buying experience. Your testimonial gives us the knowledge that we are making a significant impact and moving forward in a positive light. If you ever have additional questions or need service, we are more than happy to lend a hand. Best, The Norman Frede Chevrolet Team

August 17, 2017

Great service Prompt replacement of air bag and free, because of warranty. This is my third vehicle purchased from this dealership. Very pleased with their work, th More

by Goldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Aug 18, 2017 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long term customer relationships and we truly value your business. Drive safe!! Sincerely, The Norman Frede Chevrolet

July 29, 2017

Excellent I went knowing the purpose and usage of a vehicle, not the model and was allowed my time and space to make my own choice. No high pressure More

by S. Barras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marcus Martin
Aug 01, 2017 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience at Norman Frede Chevrolet. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, Norman Frede Chevrolet

June 12, 2017

Professional honest people This dealership is the opposite of what you think of when you think of a used car dealership. They're very honest and quick to respond to your conce More

by Car enthusiast
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Nathan Cook, Joel Russell
Jun 13, 2017 -

Fertitta Chevrolet responded

Thank you for your feedback., It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by. Best regards, Norman Frede Chevrolet Team

May 03, 2017

Edgar Urias gets my referrals Low Pressure sale and I'm totally satisfied. I will recommend Edgar and Norman Frede Chevrolet to anyone buying a new Car. Thank you for a comfortable More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edgar Urias
May 08, 2017 -

Fertitta Chevrolet responded

Thank you so much for the nice review, Robert! We really appreciate this feedback and we'll be certain to share your compliments with Edgar and the rest of the staff. We pride ourselves on offering high-quality customer service, and we’re glad we were able to take care of you. It was our pleasure! Regards, Norman Frede Chevrolet Team

April 29, 2017

Quick & Awesome I came in to buy a vehicle for my daughter and she has specifics that I could not find. I surveyed your website and came across the perfect vehicle. I More

by Taz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pastor Osorio, Joel Russell
May 02, 2017 -

Fertitta Chevrolet responded

Reviews like yours are truly a breath of fresh air! KT is truly an invaluable asset and we appreciate everything that he does. We will be sure to pass on your very kind compliments and we encourage you to call or stop by if there is anything else that we can do for you. Regards, Norman Frede Chevrolet Team

April 19, 2017

A+ for Service Team Thank you Service Team for the quick response to repair my truck on a short notice and for the loaner vehicle provided. I was kept up to date during t More

by DEmert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz
Apr 21, 2017 -

Fertitta Chevrolet responded

Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the loaner car we provided and the thorough service you received from us. If there is anything more that we can do please come back and see us again. Take care! Regards, Norman Frede Chevrolet Team

April 11, 2017

Excellent service and information!! This is the third vehicle puchased from Norman Frede. I return because of the excellent service I receive from both the sales and service staff. Like More

by davidwro
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Norris, Charlton Cotton, Jimmy Williams
Apr 13, 2017 -

Fertitta Chevrolet responded

Thank you for your continued patronage and for leaving us this terrific feedback. Our team works extremely hard to keep our customers coming back and it’s a pleasure to hear we’ve succeeded. We will share your comments with Jimmy and Nick, and if there is anything more that we can do please come back and see us again. Take care! Best regards, Norman Frede Chevrolet Team

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