Back

Fertitta Chevrolet

Houston, TX

4.9
982 Reviews

16801 Feather Craft Ln

Houston, TX

77058

Directions

By Type

982 Reviews of Fertitta Chevrolet

January 31, 2023

Andrew Reyes did a great job of being totally transparent throughout the entire purchasing process. I never felt pressured and always felt at ease when dealing with him. I look forward to another purchase wi More

by redl98
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andrew Reyes
Feb 02, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 31, 2023

Loved the friendliness. Felt they truly wanted me to be happy. Got what I wanted. More

by kylep
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Feb 02, 2023 -

Fertitta Chevrolet responded

Wow, your kind words took our breath away! We are so glad your recent visit was such a success, and we hope you won’t hesitate to reach out again in the future. Sincerely, The Norman Frede Chevrolet Team

January 29, 2023

It was very easy making an appointment and the service was great! They were so polite and helpful!!!! More

by Mary Beth
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Jan 31, 2023 -

Fertitta Chevrolet responded

Thank you for leaving us this great review! We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, The Norman Frede Chevrolet Team

January 27, 2023

Excellent, courteous service. Very helpful. Always prompt. Professional. Knowledgeable. I would recommend Norman Frede Chevrolet. More

by Lissy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Jose Guevara, Lenny Gordon -Service Dept, Masiel Acosta
Jan 27, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

January 26, 2023

Took my Volt in for BECM replacement under warranty. Although I’m not super pleased with GM for not having replacement parts for known defects in manufacturing, I am very pleased how my dealer took care More

by CSmith1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron Johnson
Jan 27, 2023 -

Fertitta Chevrolet responded

Thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact us or visit us if you need anything else. Sincerely, The Norman Frede Chevrolet Team

January 26, 2023

Initially I went to a different dealership and had a very bad experience! Had a wonderful experience with Miss Ana and her sales manager! More

by Rdcorrick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Jan 27, 2023 -

Fertitta Chevrolet responded

Thank you for taking the time to write us a great review! We are thrilled to hear that you had such a great experience with us. Please let us know if we can help you with anything else. Sincerely, The Norman Frede Chevrolet Team

January 25, 2023

Received great service from Trever. he go me in as and out in a timely manner. Made me feel very welcomed.i will be glad to return to service dept. If and when I need them.Great Customer More

by Richard wallace
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Jan 27, 2023 -

Fertitta Chevrolet responded

Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Trevor. We pride ourselves on offering high-quality customer service, and we are glad we were able to take care of you. It was our pleasure! Sincerely, The Norman Frede Chevrolet Team

January 24, 2023

Employees are always focused on the customer. It is very much appreciated. Thank you for all that you do. More

by darlablalock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Jan 26, 2023 -

Fertitta Chevrolet responded

Thank you for reaching out! Reviews like these mean the world to us here at our dealership and we will be sure to relay to the team. Take care and have a great day. Sincerely, The Norman Frede Chevrolet Team

January 24, 2023

Repair was on time and as quoted. Service staff is professional and recommend a good solution. More

by Spnoffke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Jan 26, 2023 -

Fertitta Chevrolet responded

We appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

January 24, 2023

Breanna handled our experience very professionally and was outstanding in all facets of our situation! More

by Bob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Stafford
Jan 26, 2023 -

Fertitta Chevrolet responded

Bob, we are so glad we could take care of all of your needs at Norman Frede Chevrolet. Thank you for giving this feedback; we will be sure to share it Breanna! Sincerely, The Norman Frede Chevrolet Team

...
42
...