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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

January 21, 2023

I am new with this dealership, My first oil change did not go great but the next day I returned and explained what had happened they immediately took my truck and fixed the problem. They have always been More

by mikegoodnight
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brett Barr
Report | Print
Jan 22, 2023 -

Fertitta Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Norman Frede Chevrolet Team

January 20, 2023

Always friendly and the work was completed sooner than I expected. Super happy all around. More

by avytlacil70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aaron
Report | Print
Jan 22, 2023 -

Fertitta Chevrolet responded

Your great feedback truly made our day! We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

January 19, 2023

This was the best buying a car experience I have ever had. Julio is a fine young man that knows about what he’s selling. Amy had all the paperwork ready with zero errors. She is a very nice person. Great More

by earllanius
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julio Martinez 5 stars. Amy in finance 5 stars
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

Jan 21, 2023 -

earllanius responded

Thank you fro responding. I only met a few people from your dealership. Very impressed. Hope you give my response to the persons mentioned in my response. Look forward for my experience with Norman Frede Chevrolet. Thank you Earl W. Lanius

January 19, 2023

My state inspection was taken care of quickly. I was in and out faster than I anticipated. More

by JPC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

Awesome service Brianna Red The service Manager we’re excellent! I won’t go anywhere else from now on. I highly recommend Norman Frede Chevrolet Baybrook location anytime ♥️ More

by Barbara Gonzales
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Red, Phil Rivera, Breanna Stafford
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Barbara, thank you for reaching out to us and letting us know about your recent visit. We appreciate everything Brianna does for Norman Frede Chevrolet and our customers. Hope to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

Honest, friendly and dependable service department. Will go out of their way to accommodate their customers. This is what keeps me going back for regular maintenance and unexpected repairs. More

by went-hunkers05
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Alex Bolanos, Jose Guevara, Lenny Gordon -Service Dept
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

We truly appreciate you taking the time to write about your experience at our service department! We want to provide all of our customers with quick and efficient vehicle maintenance, and we’re thrilled to hear that you feel you had such a wonderful experience with our entire team. We’re happy to hear that you can trust us with your vehicle, and we hope you continue to choose us whenever you need your car serviced. We can’t wait to see you again soon! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

I arrived early and they got me in and out quickly. I did notice a greasy hand print on the inside door but easily fixable More

by Nicholaspedersen30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chaise Merritt
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

Me and my wife have bought new cars here every two years…never upside down honest people l well definitely buy my next car here again… More

by Printerforever
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

Thank you for your review and business as a customer. It is our goal to provide every one of our customers with the kind of excellent service you described and we're glad we achieved that. Once again, we appreciate your business and hope you'll keep in touch for your future car needs. Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

They were very helpful, very polite and they were got in touch with me very quickly. More

by jasonraymer5358
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Jan 19, 2023 -

Fertitta Chevrolet responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, The Norman Frede Chevrolet Team

January 18, 2023

We have years using this dealer and always we are having good service with the sales Pearson's. More

by trevinoalvin@aol.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ana Villa
Report | Print
Jan 20, 2023 -

Fertitta Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

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