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Fertitta Chevrolet

Houston, TX

4.9
982 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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982 Reviews of Fertitta Chevrolet

February 10, 2023

The dealership is very accommodating and accessible. the service advisors are warm, professional and knowledgeable. More

by Francis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chad Kelly, Chaise Merritt, Breanna Stafford
Report | Print
Feb 13, 2023 -

Fertitta Chevrolet responded

Francis, we appreciate your kind words about our service team. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

February 10, 2023

Very prompt and friendly. I was in and out in a very short amount of time. More

by bygeorge4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Masiel Acosta
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Norman Frede Chevrolet Team

February 09, 2023

Norman Frede never disappoints. Whether it be Body Shop, Service or Sales they provide Top Shelf service. I highly recommend Norman Frede to my friends, and family or anyone needing More

by Gary Bolton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Norman Frede Chevrolet Team

February 09, 2023

The girl that was in the service area today took very good care of me explained everything every question I asked she answered for me More

by normafwright
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Cox, Jose Guevara, Chance Merritt, Breanna Stafford
Report | Print
Feb 10, 2023 -

Fertitta Chevrolet responded

Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Norman Frede Chevrolet Team

February 08, 2023

Love me some Trever Craigie is he married cause mmhmm if he can cook it's on!! More

by roy_a_maloney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Eddie Cox, Phil Rivera, Dan Kennedy, Earl Degeer, Brent Biarnesen, Trever Craigie, Roy Denny, Alex Bolanos, Lenny Gordon -Service Dept
Report | Print
Feb 09, 2023 -

Fertitta Chevrolet responded

We appreciate your kind words about Trever. Thank you for choosing Norman Frede Chevrolet for your vehicle needs. Sincerely, The Norman Frede Chevrolet Team

February 07, 2023

Trevor was very easy to talk to and kept me up to date while my vehicle was being repaired. Great service and people!! More

by courtney_young02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 08, 2023 -

Fertitta Chevrolet responded

We do our best to ensure nothing but a positive experience for our customers and are glad to hear that was what you received. If there are any other automotive needs we can assist you with, please don't hesitate to let us know. Sincerely, The Norman Frede Chevrolet Team

February 05, 2023

Was a pleasant experience. Chris Dominques salesman was excellent. No pressure very accommodating. Fiancé not so. Overall would recommend this dealership and salesman Chris Dom More

by Eric
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Dominges
Report | Print
February 04, 2023

From start to finish the truck design was developed by the salesman, he understood what I wanted, understood Chevrolet trucks and was extremely pleasant to work with. During the time from down payment to More

by tmerchant2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Toyna , Brett Barr
Report | Print
Feb 06, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 03, 2023

allan was great. got my truck in quick and repaired. jose was super to bring me home and pick me up when finished. More

by terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allan Reinartz, Jose Guevara
Report | Print
Feb 04, 2023 -

Fertitta Chevrolet responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, The Norman Frede Chevrolet Team

February 01, 2023

Norman Frede Chevy has always gone above board with follow up and service. This is my 3rd vehicle purchased here and I couldn’t be happier. More

by Jsweeney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lenny Gordon -Service Dept
Report | Print
Feb 02, 2023 -

Fertitta Chevrolet responded

Thank you! We can't tell you how much we appreciate your customer loyalty! Sincerely, The Norman Frede Chevrolet Team

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