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Fertitta Chevrolet

Houston, TX

4.9
983 Reviews
Call Dealership (281) 306-0161
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16801 Feather Craft Ln

Houston, TX

77058

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983 Reviews of Fertitta Chevrolet

February 23, 2023

At times like these when supply is down Frede Chevy found the exact truck I wanted and didn’t take advantage of me as a customer and made sure this was the best experience I ever had buying a vehicle. More

by jay.wigginton
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Martinez
Report | Print
Feb 24, 2023 -

Fertitta Chevrolet responded

Jay, thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

February 23, 2023

It was a very easy buying experience, everyone there very nice and helpful. I will recommend this dealership to my family and friends. More

by shrodrig
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Chris
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Feb 24, 2023 -

Fertitta Chevrolet responded

We cannot thank you enough for your wonderful review of Norman Frede Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Norman Frede Chevrolet Team

February 21, 2023

Excellent , quality work done. Same Norman Frede service for the past 25 years. Nobody else touches my trucks More

by Gcjethro
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 23, 2023 -

Fertitta Chevrolet responded

Thank you so much for your feedback as well as your loyalty. We appreciate building long-term customer relationships and we truly value your business. Sincerely, The Norman Frede Chevrolet Team

February 20, 2023

Great follow up! Lenny worked out to help get my issue covered under warranty! Although it was not covered the $200 goodwill was MUCH appreciated! More

by Sheazee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Lenny Gordon -Service Dept
Report | Print
Feb 22, 2023 -

Fertitta Chevrolet responded

Sheazee, we strive to provide the best service possible and are glad we were able to ensure you were taken care of. Don’t hesitate to reach out to us for anything else. Thank you for choosing Norman Frede Chevrolet's Service Department. Sincerely, The Norman Frede Chevrolet Team

February 20, 2023

I have been buying trucks and cars since 80’s. Never been disappointed in the price of vehicles and the service is always excellent More

by Jjg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie
Report | Print
Feb 22, 2023 -

Fertitta Chevrolet responded

Thanks for leaving this wonderful feedback! Customer satisfaction is our top priority and we’re ecstatic to hear that you enjoyed your experience. We appreciate your business and look forward to seeing you again in the future. Have a great day! Sincerely, The Norman Frede Chevrolet Team

February 19, 2023

Fast friendly service and explained everything up front. Good test drive and they detailed car and filled it up More

by Speed Racer 62
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charlton Cotton, Pastor Osorio, David Uriostegui
Report | Print
Feb 21, 2023 -

Fertitta Chevrolet responded

We appreciate you for letting others know about your experience! If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Norm Frede Chevrolet Service Department delivered exceptional service on my 2020 Bolt Battery Change-out - requied by recall. More

by jwong01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Breanna Stafford
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

We are committed to providing top quality service and we're ecstatic to hear that your experience reflected this dedication. We appreciate you taking the time to leave us this great feedback. At Norman Frede Chevrolet, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Very friendly and professional. Excellent service on my truck. I would recommend this to my friends. More

by Guitarman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trever Craigie, Breanna Stafford, Lenny Gordon -Service Dept
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

It is wonderful to hear that our team was able to provide you with a great experience! We really appreciate this feedback and we will share it with them. Thank you and if you have any questions about the work that was done please feel free to contact us. Sincerely, The Norman Frede Chevrolet Team

February 16, 2023

Jaylynn Silva met me promptly,, very polite, asked if I had any issues or concerns. Directed me to hot coffee! I was in and out before I finished my coffee. Great service! ( a lot better than my previous e More

by angelamador52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jaelynn Silva
Report | Print
Feb 17, 2023 -

Fertitta Chevrolet responded

Thank you for your kind words. We are very happy to hear that Jaelynn was so attentive during your visit to our dealership. Thank you again and we look forward to working with you again in the future! Sincerely, The Norman Frede Chevrolet Team

February 13, 2023

Very professional, dealt with Tony, gave him my needs, and specific things I wanted in a vehicle, he delivered. 10/10 would recommend this dealership and Tony the sales rep!! More

by Mikeyfr3sh1991
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony Medellin
Report | Print
Feb 15, 2023 -

Fertitta Chevrolet responded

Thank you so much for leaving this awesome review of our dealership. Tony truly is an outstanding member of our team who, like all of our employees, is dedicated to providing our customers with a convenient, hassle-free vehicle-buying experience. We’ll be sure to share this feedback, and if you ever need anything else from us, don’t hesitate to let us know. Until then, we hope you’re enjoying your new ride! Sincerely, The Norman Frede Chevrolet Team

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