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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,156 Reviews

1,156 Reviews of Ferman MINI of Tampa Bay - Service Center

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May 27, 2020

Courtney is Awesome Courtney was a pleasure to work with and was very accomodating to get us serviced on short notice. As always Courtney delivered on exceeding our expe More

by ghelton100
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason, Chellcey Vecchio
May 25, 2020

Courtney’s service was spot on! Great help! She followed through and over delivered on our entire visit. Also Pete in parts helped out greatly! More

by JV0
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
May 25, 2020

Best customer service experience ever. The service advisor (Courtney) and technician (Ryan) were very professional and patient as they explained my Mini's issues. The problem was much bigge More

by chrishuntinboca
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan (technician), Courtney Deason
May 25, 2020 -

Ferman MINI of Tampa Bay responded

Thank you for choosing Ferman MINI of Tampa Bay. Happy Motoring Bob Murray GM

May 25, 2020

Mini Service Courney was good to work with and she patiently answered all my engineer husband's questions. Service seems to have greatly improved since my servi More

by MARY MARCELLO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Courtney Deason
May 22, 2020

After Sale Service Excellent service as always. Derrick is great. No issues, just great service. Always takes care of my Mini with a smile. Very satisfied with Ferma More

by P4MAN2003
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Derrick Snyder
May 22, 2020

Jamie, the Service writer always goes out of her way to make sure my car is taken care of in the shortest amount of time More

by carguy13
Recommend Dealer
Yes
Employees Worked With
Jamie
May 19, 2020

Courtney is always very helpful and goes above and beyond. Of all the different types of cars I have owned from Ford to Infiniti and Mini is the best dealer I have encountered hands down. Sean and Vana Shipto More

by Vana S
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian and the owner., Courtney Deason
May 18, 2020

Amazing service This was second time having my mini serviced at this dealership. Courtney was very responsive to my concerns and checked them all out. I was treated v More

by emcavoy4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gene, Courtney Deason
May 18, 2020

Overall everyone was very accommodating and professional. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. More

by krohn3609
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Charlie Fernandez
May 15, 2020

I normally loathe car shopping but Ryan in sales is so helpful and friendly, he doesnt pressure you to buy and can easily answer all your questions.. He has sold me both my minis. Courtney in the service More

by amybelcher
Recommend Dealer
Yes
Employees Worked With
Ryan George
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Courtney Deason
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