Ferman MINI of Tampa Bay - Service Center
Palm Harbor, FL
1,156 Reviews of Ferman MINI of Tampa Bay - Service Center
Courtney is Awesome Courtney was a pleasure to work with and was very accomodating to get us serviced on short notice. As always Courtney delivered on exceeding our expe Courtney was a pleasure to work with and was very accomodating to get us serviced on short notice. As always Courtney delivered on exceeding our expectations with her attention to the little things that make a big difference. More
Best customer service experience ever. The service advisor (Courtney) and technician (Ryan) were very professional and patient as they explained my Mini's issues. The problem was much bigge The service advisor (Courtney) and technician (Ryan) were very professional and patient as they explained my Mini's issues. The problem was much bigger and cost more than I had anticipated. It could have been a disastrous day, but because I was treated with respect and kindness, the experience was positive. More
Mini Service Courney was good to work with and she patiently answered all my engineer husband's questions. Service seems to have greatly improved since my servi Courney was good to work with and she patiently answered all my engineer husband's questions. Service seems to have greatly improved since my service of 1 1/2 years ago when there were some unusual policies which made customers feel like potential crooks. More
After Sale Service Excellent service as always. Derrick is great. No issues, just great service. Always takes care of my Mini with a smile. Very satisfied with Ferma Excellent service as always. Derrick is great. No issues, just great service. Always takes care of my Mini with a smile. Very satisfied with Ferman Mini. More
Courtney is always very helpful and goes above and beyond. Of all the different types of cars I have owned from Ford to Infiniti and Mini is the best dealer I have encountered hands down. Sean and Vana Shipto Of all the different types of cars I have owned from Ford to Infiniti and Mini is the best dealer I have encountered hands down. Sean and Vana Shipton More
Amazing service This was second time having my mini serviced at this dealership. Courtney was very responsive to my concerns and checked them all out. I was treated v This was second time having my mini serviced at this dealership. Courtney was very responsive to my concerns and checked them all out. I was treated very respectfully and left with my car running well and all the items on my list checked off. More
Overall everyone was very accommodating and professional. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. Charlie Fernandez was quick to respond and accommodating. It was a unique transaction which required shipping of two cars. More
I normally loathe car shopping but Ryan in sales is so helpful and friendly, he doesnt pressure you to buy and can easily answer all your questions.. He has sold me both my minis. Courtney in the service helpful and friendly, he doesnt pressure you to buy and can easily answer all your questions.. He has sold me both my minis. Courtney in the service department is efficient and reviews any service you need in detail. I get followup texts after every service to make sure I'm satisfied with my experience, which is really nice. My mini cooper is the first car I've really enjoyed driving so I feel fortunate that going to the dealership is pleasant and friendly. The dealership is about an hour from my house but it's worth the drive because I know I will be treated well and get in and out in a reasonable amount of time. More