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Ferman MINI of Tampa Bay - Service Center
Palm Harbor, FL
1,070 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,070 Reviews of Ferman MINI of Tampa Bay - Service Center
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March 27, 2020
Service Didn’t even need to leave my home. They came out picked up my car left a loaner for me too use while the service was being preformed and then brought Didn’t even need to leave my home. They came out picked up my car left a loaner for me too use while the service was being preformed and then brought the vehicle back when completed. More
by BEACHPILOT77
Verified CustomerEmployees Worked With
Jamie Annese
March 27, 2020
Always amazing ! Marc in service is professional and extremely helpful goes above and beyond what’s expected. Definitely recommend !! Not to mention the rest of the staff always so nice as well! extremely helpful goes above and beyond what’s expected. Definitely recommend !! Not to mention the rest of the staff always so nice as well! More
by jklaridesyd
Employees Worked With
Marc Youngsma
March 27, 2020
I visited BMW not Mini. Everyone very attentive. Social distancing was well accomlished. Service completed in a timely fashion. That's all folks. See ya next time. distancing was well accomlished. Service completed in a timely fashion. That's all folks. See ya next time. More
by tedjohn
Employees Worked With
Mr Wolf in sales, James Byrd, Jamie Annese
March 24, 2020
Derrick was very helpful in advising how to proceed with the different services my car needed. Definitely someone I can trust. Would very much like to work with him in future. the different services my car needed. Definitely someone I can trust. Would very much like to work with him in future. More
by catherine.whitford
Employees Worked With
Derrick Snyder
March 23, 2020
Mini Palm Harbor - ROCKS! Courtney, Ryan and the gentleman who drove the golf cart ~ above and beyond in their customer service. I even met the tech that was working on my car Courtney, Ryan and the gentleman who drove the golf cart ~ above and beyond in their customer service. I even met the tech that was working on my car, but don't know his name. SERVICE that was exceptional and conversation that was appreciated. More
by BLBC
March 23, 2020
Quick and easy! Scheduling is a breeze and the service was performed ahead of schedule. Great customer service, as always. Derrick followed up my appointment with a Scheduling is a breeze and the service was performed ahead of schedule. Great customer service, as always. Derrick followed up my appointment with an email as well as a phone call. He even recommended a great place to eat while I was waiting! More
by sandi.hughes
Employees Worked With
Derrick Snyder
March 23, 2020
Always impressed by your service teams. Courtney and Ryan, just mention a few... I didn’t meet all the team but they did a great job on my 2006 MINI Cooper ‘S’ Ryan, just mention a few... I didn’t meet all the team but they did a great job on my 2006 MINI Cooper ‘S’ More
by CMGRAPH
Employees Worked With
Would love to but didn’t meet them all!, Courtney Deason
March 23, 2020
As always it was a great experience.Service Representative Cesar Tereso was very professional and friendly...The Service staff welcome staff where ready to check me in, with all precautions du Representative Cesar Tereso was very professional and friendly...The Service staff welcome staff where ready to check me in, with all precautions due to the actual emergency... More
by NELSONROMAN
Employees Worked With
Cesar Tereso.., Cesar Tereso
March 23, 2020
Complete Brake Service I brought my own parts, They would not match the price for the install that i was offer down the street but came close enough and preformed at their n I brought my own parts, They would not match the price for the install that i was offer down the street but came close enough and preformed at their normal high level. New breaks are great! More
by deanribble
Employees Worked With
Cesar Tereso
March 23, 2020
Solved the problem I had a persistent check engine light that was difficult to diagnose. Derrick stuck with it though, consulting with the Mini engineers, until it was I had a persistent check engine light that was difficult to diagnose. Derrick stuck with it though, consulting with the Mini engineers, until it was resolved. Derrick and Paul Scaglione treated me fairly and I'm happy with their diligence in solving my problem. I would recommend. More
by MD
Employees Worked With
Paul Scaglione, Derrick Snyder
