Ferman MINI of Tampa Bay - Service Center

David was very polite and understanding of my issues and concerns which was greatly appreciated. He was very helpful and kept me in the loop on the status of my car concerns which was greatly appreciated. He was very helpful and kept me in the loop on the status of my car More

Always a great service attitude to the customers and nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. nothing is too much trouble. This is the third Mini we have purchased from this dealership and we go back based upon best price and attentive staff. More

David was friendly and kept me up to date on what was happening. The process was slow but that couldn’t be helped due to the nature of the issue. Overall, a good experience happening. The process was slow but that couldn’t be helped due to the nature of the issue. Overall, a good experience More

Fast and quick. Very friendly and helpful. Came in for first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blink first service and after the car was ready I decided to have window tint put on. This was at 1:00 pm. The team accommodated my request without blinking an eye and the car was ready by 5:30. Excellent service. More

David and the entire team were terrific and great representatives for your dealership. They made the service experience very easy, especially during these difficult times in dealing with the challen representatives for your dealership. They made the service experience very easy, especially during these difficult times in dealing with the challenges of the COVID-19 pandemic. More

Got me right in. Diagnosed the problem, and resolved the issue. Very good dealership, and very good customer service. I will continue to use them. issue. Very good dealership, and very good customer service. I will continue to use them. More

Mathew in service department was very polite and knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client knowledgeable happy with outcome and took only 2 days very quick confident employees car works perfectly happy client More

The staff was very professional and informative. As a new mini owner they helped me understand the maintenance required. I will be a client for life! mini owner they helped me understand the maintenance required. I will be a client for life! More

Love the convenience of the pick-up for service. They even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement even gave me a loaner car. Upon inspection on the return, they forgot to include the rear passenger tow cover, but they are sending me a replacement after the one in the mail got damaged. Super easy to deal with them. More

Matthew was terrific and kept us updated on the repair status. We appreciated his approach to customer service and look forward to our service appointment next year! status. We appreciated his approach to customer service and look forward to our service appointment next year! More