Ferman MINI of Tampa Bay - Service Center

As always, I had a great experience at Ferman MINI. The customer service is light years above other dealerships. Courtney was great and incredibly responsive. I never have a bad thing to say about t The customer service is light years above other dealerships. Courtney was great and incredibly responsive. I never have a bad thing to say about this team! More

Very helpful and kept in communication throughout. Plus I love the complimentary wash and detail! Feels like a new car again! Plus I love the complimentary wash and detail! Feels like a new car again! More

Again for us Courtney and the techs from service department made our repair and maintenance services streamlined and I always felt informed. Courtney has Always been helpful with all questions we h department made our repair and maintenance services streamlined and I always felt informed. Courtney has Always been helpful with all questions we have but also offering information on products or packages that may benefit us for future car care. Whether The New or our several pre-owned purchases Santos Manolo and staff has helped us find the right car and cost for us. Never pressure, baiting or lack of information on our auto options. We will return and always recommend This dealership to our friends family and colleagues. Carman and Rebecca Spence More

I would suggest reviewing scheduled appointments a few days in advance to have the required parts available for an outstanding recall to avoid keeping a vehicle multiple days. While not a significant inc days in advance to have the required parts available for an outstanding recall to avoid keeping a vehicle multiple days. While not a significant inconvenience to me it will help with other customers. More

Ferman Mini provides a Supportive service team their knowledgeable technicians are informing and skilled. The Ferman mini dealership is a clean and reliable environment. knowledgeable technicians are informing and skilled. The Ferman mini dealership is a clean and reliable environment. More

First rate as always. No problem except for coming up with a 15 word minimum. No problem except for coming up with a 15 word minimum. More

Courtney was helpful, clear, and friendly. And the work was well done while I waited. And the work was well done while I waited. More

Matt always takes great care of my mini. He is efficient, knowledgeable and very pleasant to deal with. He is efficient, knowledgeable and very pleasant to deal with. More

Nice friendly atmosphere and well trained and helpful service advisors. Waiting area is perfect. Comfortable and great snacks and beverages available. Matt and Courtney take good care of their service service advisors. Waiting area is perfect. Comfortable and great snacks and beverages available. Matt and Courtney take good care of their service customers. If you're interested in understanding the latest models and what they offer, spend some time with Ryan George. His knowledge of the functionality and safety features built into the new models is exceptional. More

This time it was Courtney who helped me and sometimes it's Matt. One thing for sure: Service at Ferman is really stellar. Consistently. And I truly appreciate Courtney getting the issue handled so quickl it's Matt. One thing for sure: Service at Ferman is really stellar. Consistently. And I truly appreciate Courtney getting the issue handled so quickly! More