Ferman MINI of Tampa Bay - Service Center

Matt is the best! He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wh He's so patient and kind. Walked this tech-dork through the work order signature over the phone. He's a keeper! Ferman not providing me with a wheel lock tool, not so much. Roadside assistance on my MINI was amazing. The tow truck arrived in 20 minutes and the Uber in 5. Thanks for mailing me the Kindle I left behind! I actually never opened my Kindle because I walked in and out of there so fast. More

Mini cooper we purchased is pristine and as described! I relied on their sales team Sarah Griffith and Michael Stanton on the vehicle and trusted them since I’m purchasing from another state. Excellent co I relied on their sales team Sarah Griffith and Michael Stanton on the vehicle and trusted them since I’m purchasing from another state. Excellent communication and service. More

Above and beyond service! Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. Friendly, professional. Live them!! Highly recommend both sales and service! No hesitation. More

Twice had work done requiring tire removal. BOTH times one wheel’s lugs were finger tight:loose. Deadly dangerous and an indication of carelessness and lack of professional ability. I am sorr BOTH times one wheel’s lugs were finger tight:loose. Deadly dangerous and an indication of carelessness and lack of professional ability. I am sorry to have given you 1000s of dollars in the past and cannot imagine ANY situation in which I would trust you with anything else! More

Great humans. Great service. Fair treatment. What else can I say? I highly recommend this dealership for sales and service. Great service. Fair treatment. What else can I say? I highly recommend this dealership for sales and service. More

Salesperson, Sara Griffith is very professional and knowledgeable. This was my 4th Mini purchase and my 2nd with Sara as my salesperson. She's my salesperson of choice there. knowledgeable. This was my 4th Mini purchase and my 2nd with Sara as my salesperson. She's my salesperson of choice there. More

I was sent a 15 percent off service email. Took my car in and was told it didn’t count except on the gas cap I bought. Very misleading email. Secondly, I was told the service was already disco Took my car in and was told it didn’t count except on the gas cap I bought. Very misleading email. Secondly, I was told the service was already discounted so I asked what were the prices prior and I was told they didn’t know. Misleading so don’t fall for their coupon discounts. Two days after servicing my car the engine light came back on. So back we go and it is a solid hour to drive there. More

Sara Griffith handled our order and while we waited on deliver kept us informed throughout the process. We love our Clubman Untold Edition and the process. When it came to delivery, Sara made sure all t deliver kept us informed throughout the process. We love our Clubman Untold Edition and the process. When it came to delivery, Sara made sure all the details were handled for a smooth closing. More

Salesperson Tony Beltran was extremely helpful when we purchased our Mini Countryman S. He took care of us even when he was out of town. purchased our Mini Countryman S. He took care of us even when he was out of town. More

The dealership bought my daughter’s car and then failed to pay her the agreed-upon amount to pay her the agreed-upon amount More