Ferman MINI of Tampa Bay - Service Center

Terrific service from Matt at the mini service desk. Very competent and a pleasure to work with Very competent and a pleasure to work with More

Courtney was so helpful and pleasant. Great experience from start to finish. Can be rare to come by these days. Great experience from start to finish. Can be rare to come by these days. More

2 wires needed to be fixed and it took 6 days to get my car back with very little communication. car back with very little communication. More

My issue was fixed but they forgot to wash my car. It seemed like it was a quick issue and I was there for almost 3 hours. It seemed like it was a quick issue and I was there for almost 3 hours. More

Our Mini Cooper S Countryman needed the air charge pipe replaced under a recall. The service appointment was handled professionally, and timely. The waiting lounge was comfortable and time passed quickly replaced under a recall. The service appointment was handled professionally, and timely. The waiting lounge was comfortable and time passed quickly. Matthew Maynard was great!!!! More

Great service as always! I will make the 45 minute drive to this dealership rather than go to the BMW dealership closer to my house. I will make the 45 minute drive to this dealership rather than go to the BMW dealership closer to my house. More

Always ready to help in an emergency, very calming manner, straight to the point on how to fix the problem manner, straight to the point on how to fix the problem More

Looking for Ryan on my scheduled appointment. Didn't find him or the offices as they were being remodeled. Over to the BMW side and was introduced to Courtney who took care of us. Friendly and ex Didn't find him or the offices as they were being remodeled. Over to the BMW side and was introduced to Courtney who took care of us. Friendly and expert service as always. More

I worked with Sara and Sue to buy a used Mini. It was a great experience. They were both friendly and professional. I would highly recommend them and the Ferman dealership. It was a great experience. They were both friendly and professional. I would highly recommend them and the Ferman dealership. More

My wife took the Mini Countryman in for annual maintenance. No other issues were identified on the monitoring app. All OK. At the dealer my wife was told that she had to change one of the front br maintenance. No other issues were identified on the monitoring app. All OK. At the dealer my wife was told that she had to change one of the front brake pads and one rear brake pad plus a brake pad sensor. All for over $470, for a car that is treated very well and has only about 17,000 miles on it. I wrote to the dealer asking if this is normal on Minis - no answer from Ferman and a week has gone by. In my opinion, this is substandard quality and poor service. What a disappointment with Mini and with Ferman! More