Ferman MINI of Tampa Bay - Service Center

Matthew was helpful. communicative and very professional. He really seems to enjoy his job and it shows! communicative and very professional. He really seems to enjoy his job and it shows! More

Great customer service, thank you Courtney! All issues resolved, waited for car in renovated service area. Will continue to visit and recommend Ferman for mini service.. All issues resolved, waited for car in renovated service area. Will continue to visit and recommend Ferman for mini service.. More

Great communication, service completed promptly. Same professional experience I’ve experienced with Ferman MINI over the 15 years I’ve owned MINIS Same professional experience I’ve experienced with Ferman MINI over the 15 years I’ve owned MINIS More

Very professional 👍 team relay to solve problem. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. Hardworking is norm among all staff I was in contact with. Finish job in one day, until quite late. More

I had a terrible experience with Matt and will not be back. I left and have made an appointment with another dealership. I called and left a message to speak with the GM and he hasn’t returned my cal back. I left and have made an appointment with another dealership. I called and left a message to speak with the GM and he hasn’t returned my call either. More

I was told the tinting would take about about two to two and one half hours so I said I would just wait in their new and comfortable waiting area. The job took nearly four hours with no explanation for the and one half hours so I said I would just wait in their new and comfortable waiting area. The job took nearly four hours with no explanation for the extended time. Mathew was very kind and offered to have someone drive me to lunch. It appears that the tinting was well done. More

Courtney was awesome as usual! Rims look amazing! Only thing? The “A” came off of the back of the car when we got it back. Maybe happened when the car was washed? Rims look amazing! Only thing? The “A” came off of the back of the car when we got it back. Maybe happened when the car was washed? More

Great service! Great communication and fast response time with texts and/or calls about service. Great communication and fast response time with texts and/or calls about service. More

Excellent service by Matthew and very informative. It was great! Keep up the good work. It was great! Keep up the good work. More

Great service. Price for a new battery is high though. I stayed at the dealership. Everyone was kind, even those who were not helping with my car. Price for a new battery is high though. I stayed at the dealership. Everyone was kind, even those who were not helping with my car. More