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Ferman MINI of Tampa Bay - Service Center

Palm Harbor, FL

4.7
1,068 Reviews

1,068 Reviews of Ferman MINI of Tampa Bay - Service Center

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January 02, 2025

Good service with knowledgeable associates but the labor charges and parts pricing are too expensive More

by arthurejones3
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Tony was incredibly helpful and made my trade-in and purchase a seamless experience. I am so happy with my new Mini Cooper S! More

by jessicakeesee
Recommend Dealer
Yes
Employees Worked With
Scott Douglas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Beltran
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

The service department is always very efficient and thirough. Courtney is always friendly and goes up and beyond. More

by vetternancan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Matthew gives me stellar service every visit! I receive video recorded comprehensive assessments from my Mini tech to verify my cars condition providing visual evidence of wear or any repairs nee More

by Andipo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 01, 2025

Courtney as usual is very attentive and helpful. It’s great that service center provided a round trip uber for me to do my shopping while my car was in service.👍🏼 More

by lilihope824
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 31, 2024

We had a great experience with Ferman Mini to trade in our car and get a brand new Mini Copper S in the exact color combination we wanted. They kept updating us on the new car delivery time. Manny and Tim More

by antal.horvath74
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Manny Alvarado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim,Ralston
December 28, 2024

I enjoy stopping by, customer service is top notch. They send video of the problems and explain what you are seeing. They give options how to fix or when to fix if it’s a “caution” issue. First class s More

by iamsneezy@tampabay.rr.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bob Annis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 26, 2024

Fantastic service: immediate assistance, clear explanation of procedures, quick response to all correspondence, thorough diagnosis of problems More

by hamad2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Matthew is always so helpful and easy to work with. He explains everything clearly. He is a pleasure to work with. I’m always happy to see him More

by southernmostkb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Paul Scaglione
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

Ferman Mini is the only place I’m taking my Countryman too. Matt is phenomenal. Between him & Courtney, you can’t find a better team to help you. More

by ginothebarbertampa
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Maynard
5.0
This rating includes all reviews, with more weight given to recent reviews.
Courtney Devine
5.0
This rating includes all reviews, with more weight given to recent reviews.