Ferman MINI of Tampa Bay - Service Center

Courtney did a fantastic job of everything, she was friendly, professional, and very competent. My vehicle was cleaned which I really appreciated. Job was done on a very timely basis. I am very ha friendly, professional, and very competent. My vehicle was cleaned which I really appreciated. Job was done on a very timely basis. I am very happy with the service level. More

Through all the issues they were patient and succeeded in getting me back on the road. Courtney especially getting me back on the road. Courtney especially More

Courtney was very up-to-date on the mini Cooper service as been a service advisor ,very friendly and nice. Always available for questions and answers. Would recommend anyone. as been a service advisor ,very friendly and nice. Always available for questions and answers. Would recommend anyone. More

Matthew and Courtney are the best Service Advisors. They are professional and courteous. They know how to solve problems. They are professional and courteous. They know how to solve problems. More

The service department was very professional and courteous . They did what they said they were going to do, all on time . My service advisor was terrific courteous . They did what they said they were going to do, all on time . My service advisor was terrific More

They were great with my recall visit. I have been pleased with them all for my mini I have been pleased with them all for my mini More

First service experience. Bought car 3 years ago, only 8000 miles now. New remodel of building is excellent. Very impressive. Bought car 3 years ago, only 8000 miles now. New remodel of building is excellent. Very impressive. More

Tim at Ferman Mini Cooper provided great service . He was knowledgeable, patient, and made the buying process smooth and enjoyable. I would highly recommend him He was knowledgeable, patient, and made the buying process smooth and enjoyable. I would highly recommend him More

The dealership was able to restore operation of the room via remote connection. No software fix is currently available from BMW so no need for further action at this time. I am aware of the symptoms and d via remote connection. No software fix is currently available from BMW so no need for further action at this time. I am aware of the symptoms and dealership abilit to fix. More

Tried to schedule oil change & recall fix since January. Finally had appointment in March only to learn the recall part is on back order. Was previously told the recall fix would resolve the issue we’re hav Finally had appointment in March only to learn the recall part is on back order. Was previously told the recall fix would resolve the issue we’re having with driver profile feature but told it would not when they broke the news that the part was on back order. Our vehicle was supposed to get washed when there but that wasn’t done. The same bird mess on the hood was still clearly there after taking possession of the vehicle. More