Ferman MINI of Tampa Bay - Service Center

Everything was great! Matthew was friendly,professional and knowledgeable. Clean waiting area and Fast service! Matthew was friendly,professional and knowledgeable. Clean waiting area and Fast service! More

Very friendly, goes above and beyond , knowledgeable about Mini coopers. Service is great here at Fermin. about Mini coopers. Service is great here at Fermin. More

I am always happy with the treatment that I always receive from courtney. Thank you! receive from courtney. Thank you! More

When is Matt going to be promoted! ! He is always helpful and amazing to work with and so is Courtney! Again I feel like a part of the Mini Ferman family when I am here!! ! He is always helpful and amazing to work with and so is Courtney! Again I feel like a part of the Mini Ferman family when I am here!! More

He was very easy to schedule an appointment and was taking very good care of by Matthew. taking very good care of by Matthew. More

As always the service at Ferman is fast and efficient and delivered with a smile. delivered with a smile. More

All process was properly handled by Mini Dealership. No concern from my side. Good process No concern from my side. Good process More

Matthew is awesome! He's patient and very helpful. He never gets flustered no matter how many customers he's juggling. He's an incredible asset to the service departmen He's patient and very helpful. He never gets flustered no matter how many customers he's juggling. He's an incredible asset to the service department. We bought our Mini from Ferman back in 2016. We truely regret the few times we didn't take it to Ferman for service or repair. More than once we ended up back at Ferman to correct a problem that another shop couldn't fix or made worse. Even though it's an hour drive, we'll always go back to Ferman. 5 stars! More

A good visit at Ferman Mini. Matthew is an extremely professional service advisor, prompt service even though I was early for my appointment Matthew is an extremely professional service advisor, prompt service even though I was early for my appointment More

I recently had a recall and part replacement performed on my new Mini Cooper at Ferman Mini, and I couldn’t be more impressed with the experience. From start to finish, the service exceeded my expectations. my new Mini Cooper at Ferman Mini, and I couldn’t be more impressed with the experience. From start to finish, the service exceeded my expectations. The team was professional, efficient, and made sure to keep me informed every step of the way via text. One of the highlights was the incredible detailed video message about what was happening to my car. It's rare to find a dealership that goes above and beyond in providing helpful information like this. I would absolutely recommend this dealership and its service department to anyone looking for top-notch care and service for their vehicle. I'll certainly be returning for future maintenance! More