Ferman MINI of Tampa Bay - Service Center

I love the video messaging about our vehicle. Everyone feels like they are there to help. See Sarah for your car and Matthew for its maintenance. Everyone feels like they are there to help. See Sarah for your car and Matthew for its maintenance. More

My experience has been wonderful. They have always been very helpful and easy to work with. They have always been very helpful and easy to work with. More

Multiple visits and purchases here. Ryan George is excellent and knows the cars’ details. Service people are great as well! Ryan George is excellent and knows the cars’ details. Service people are great as well! More

Several Issues were not addressed that I have to deal with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance with post service 10/22/24 REGARDING MECHANIC / COURTNEY misinformation to my insurance adjuster. Due to hurricanes Helene/Milton I had insurance tow my car to Ferman Unfortunately the tech/Courtney stated to the insurance agent that my clear coat and paint damage " was a manufacturing issue" and molding light assemblies was not due to hurricane. As a result of Ferman mechanic?/Courtney? who are not an expert with paint/clear coat damage . Someone in your company should have stated the clear coat and paint damage requires evaluation from a separate Ferman exterior expert. Also majority of the time I come to FERMAN for service - NO ONE EVER WASHES/VACCUMS MY CAR (INCLUDED) I have used FERMAN since 2013. As of today 11/13/24- I am burdened with this severe Insurance disinformation due to your mechanic or Courtney stating hurricane EXTERIOR damage is a" manufacturing issue" I didn't find this out until recent week. Natalie Ellis 11/13/24 More

Fabulous and fast! Ferman is always top notch in their customer service! Already planning on purchasing our next car with them! Ferman is always top notch in their customer service! Already planning on purchasing our next car with them! More

Courtney is by far and away the best service advisor. As always she does a great job! As always she does a great job! More

Everyone at Ferman was very helpful in matching us up with a vehicle that matched our needs. with a vehicle that matched our needs. More

Courtney was very responsive and answered all my questions. I did not work with Matthew or Paul questions. I did not work with Matthew or Paul More

The staff there are friendly and welcoming and they do what they can to help fit your budget. Overall just good people what they can to help fit your budget. Overall just good people More

Great service by the whole mini cooper team with a smile and efficient check in &check out and efficient check in &check out More