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Ferman MINI of Tampa Bay
Palm Harbor, FL
2,021 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry.
Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 2,021 reviews
February 17, 2020
Great Customer Experience From the moment Dallas introduced himself the experience was excellent. He was very knowledgeable and kept me informed durinfg all aspects of the sale From the moment Dallas introduced himself the experience was excellent. He was very knowledgeable and kept me informed durinfg all aspects of the sale. I received a follow up text and a thank you note days after the sale was completed More
by paula.m.bell
Verified CustomerEmployees Worked With
Dallas Crider
February 17, 2020
Courtney and Paul are kind, honest, funny and professional. Always a great experience. Today was an unscheduled Saturday visit - and still an excellent visit. Thank you! professional. Always a great experience. Today was an unscheduled Saturday visit - and still an excellent visit. Thank you! More
by Kima
Employees Worked With
Paul - service manager, Courtney Deason
February 17, 2020
I was today years old when I realized that what I thought was extended warranty for $1900 was actually just for maintenance- basically 4 oil changes, 4 car washes, and 4 sets of wiper blades. WHAT A RIP OFF! was extended warranty for $1900 was actually just for maintenance- basically 4 oil changes, 4 car washes, and 4 sets of wiper blades. WHAT A RIP OFF! left without having anything done because to start was going to cost $140just to run a diagnostic.... Free service from Auto zone btw. Burst my bubble about mini. Probably won't be getting another one. Not service department fault, she was just the messenger. More
by Karen.huber01
Employees Worked With
Jamie Annese
February 17, 2020
Excellent Service and Communication Routine maintenance plus front springs - no problems, except this will be a 2 part service as we are still waiting for parts from Germany to complete Routine maintenance plus front springs - no problems, except this will be a 2 part service as we are still waiting for parts from Germany to complete the repairs. Not the fault of the dealership, but inconvenient to drop off and pick up twice. More
by roddpearcy
Employees Worked With
Nick Hawk
February 17, 2020
Extremely accommodating I have now purchased two vehicles in the past few months at Ferman. I could not be more impressed with the entire process and would highly recommend I have now purchased two vehicles in the past few months at Ferman. I could not be more impressed with the entire process and would highly recommend it. More
by scott
February 16, 2020
professional, knowledgeable, and honest. Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and honest. More
by BMWBUYER7
Employees Worked With
Nick
February 15, 2020
We had a great experience. We got the car that we wanted at a very fair price. They worked with our trade in and everyone was very friendly and welcoming. at a very fair price. They worked with our trade in and everyone was very friendly and welcoming. More
by rdfultz3
February 14, 2020
Top Notch Great team work. Bob Annis, Joe Cleaver, and sales manager Manolo Santos ! Ferman Chevy/Volvo could learn a lot from this team, in customer service a Great team work. Bob Annis, Joe Cleaver, and sales manager Manolo Santos ! Ferman Chevy/Volvo could learn a lot from this team, in customer service and respect. More
by bdo0594
February 14, 2020
The staff at this dealership is always professional, pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items y pleasant and very knowledgeable. The service area is always clean and welcoming. They always make recommendations about other car maintenance items you should console but never give you a hard sell. I like that. They are very good about providing you with a loaner car if necessary and that is a huge perk for me. Kudos Good job. More
by dianademo
Employees Worked With
Derrick Snyder
February 13, 2020
Buying experience at Ferman BMW of Palm Harbor My recent experience of buying a used car from Ferman was excellent! I was able to negotiate a very fair price for the car in just a few minutes with My recent experience of buying a used car from Ferman was excellent! I was able to negotiate a very fair price for the car in just a few minutes with their agent Thomas Berges. He answered all of my questions throughout the process and made sure that the car perfect! I would highly recommend Mr. Berges and Ferman BMW! More
by Newguy
Employees Worked With
Thomas Berges
