Ferman MINI of Tampa Bay

Excellent, patient and friendly. We have dealt with Ferman BMW before. Matt Speedy and Mary Keller are the most amazing people to work with and made our buying experience easy and en We have dealt with Ferman BMW before. Matt Speedy and Mary Keller are the most amazing people to work with and made our buying experience easy and enjoyable. Thank you! More

Service was great Work was completed quickly. The service advisor was friendly and professional I appreciated getting a detailed description of the problem; that help Work was completed quickly. The service advisor was friendly and professional I appreciated getting a detailed description of the problem; that helped me decide how to proceed with repairs. More

Tremendous experience! We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tam We saw a used Volkswagen Beetle on an internet website and fell in love with it. We immediately called the number listed and it was Ferman Mini in Tampa. After a brief conversation with the sales manager we decided to drive down and look at it the next day. We mad the 500 mile roundtrip to Tampa on Sunday 19 April. The staff was absolutely amazing and the car is beautiful! It was a cash sale and we were in and out in 2:15 (two hours and fifteen minutes) That is a record for us purchasing a vehicle! I can't say enough about this dealership! Chellcey was fantastic in her handling such a last minute sales transaction. The finance guys who did the paperwork were easy with no pressure to purchase add ons. We drove to Tampa to buy a car and ended up meeting some wonderful people and making some good friends as well. All this while maintaining safe "social distancing" practices. We will probably buy more vehicles from Ferman due to the treatment we received regardless of the distance we would have to travel. More

Review of service on my mini Per usual I am a satisfied Ferman Mini customer! Ferman picked up and delivered my car for its service since I did not want to come into direct conta Per usual I am a satisfied Ferman Mini customer! Ferman picked up and delivered my car for its service since I did not want to come into direct contact with anyone during this covid-19 issue. I want to HIGHLY RECOMMEND COURTNEY DEASON! She knows her stuff and also knows how to explain issues clearly and simply such that owners like me who love our mini but are not mechanics can understand! I feel SO comfortable with Ferman knowing that Courtney will talk turkey and listen to my concerns as well! Ferman, you are truly fortunate to have her! Please pay her well! More

Thanks for finding me a vehicle worthy, with Extended Warranty and Gap Insurance. Ron Whiting, Dallas and everyone involved, and Financing. My 2018 Honda Fit, with 4,470 miles is just like a Brand new ca Warranty and Gap Insurance. Ron Whiting, Dallas and everyone involved, and Financing. My 2018 Honda Fit, with 4,470 miles is just like a Brand new car. Thank you! More

My service advisor Derrick was great. He was professional and fun. He also answered all my questions and even though he didn't know all the answers he asked his colleagues and they assisted on answering my q and fun. He also answered all my questions and even though he didn't know all the answers he asked his colleagues and they assisted on answering my questions. More

Excellent experience I brought my car in for normal maintenance (spark plugs and oil change). I waited in the waiting area and the service was performed in about 2 hours. I brought my car in for normal maintenance (spark plugs and oil change). I waited in the waiting area and the service was performed in about 2 hours. I was very satisfied with the service and will use Ferman again in the future. More

Not bad for one of life's dreaded experiences! Disappointed on first visit that no competitive leases were available, returned to trade different car the next day on a limited edition vehicle that Disappointed on first visit that no competitive leases were available, returned to trade different car the next day on a limited edition vehicle that was well priced. They arranged better financing rate than I had found so that was plus. Still hate the use of "dealer pack", adding fees like prep, etc for $1,000 then saying they can't waive it because they would be sued in a class action. Pure nonsense - dealer of another brand we were looking at waived it in about 20 seconds. Even the Florida consumer site says it is fully negotiable and should not be paid as the "prep" etc. is included in the MSRP. Anyway, great car good salesperson and finance guy! More

Top level customer service Sal and the entire team at Ferman are the best. They make you feel like you are their only client. I cannot say enough good things about the service e Sal and the entire team at Ferman are the best. They make you feel like you are their only client. I cannot say enough good things about the service experience. Amazing attention to detail and great communication. More

Great pick up and delivery return service. Super convenient! The drivers were very professional and adhered to the current social distancing godliness. The service team did a fantastic job staying convenient! The drivers were very professional and adhered to the current social distancing godliness. The service team did a fantastic job staying in contact throughout the outside. More