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Ferman MINI of Tampa Bay

Palm Harbor, FL

4.8
1,855 Reviews
Ferman MINI of Tampa Bay is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service departments in the automotive industry. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers. Please feel free to call us at the number listed above or send us an email using the contact us page.
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31320 US Highway 19 N

Palm Harbor, FL

34684

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Showing 1,855 reviews

February 18, 2020

BMW service Excellent service and very friendly service personnel. The process to drop off the car and pickup a loaner was quick and very efficient. They handled More

by ndballinger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marc Youngsma, Courtney Deason, Derrick Snyder
February 17, 2020

Excellent Service and Communication Routine maintenance plus front springs - no problems, except this will be a 2 part service as we are still waiting for parts from Germany to complete More

by roddpearcy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
February 17, 2020

Extremely accommodating I have now purchased two vehicles in the past few months at Ferman. I could not be more impressed with the entire process and would highly recommend More

by scott
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bob Murray
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karl, Alex
February 17, 2020

Great Service I took my car to Ferman BMW for preventive maintenance. They provided me with a BMW loaner and my car was completed earlier than expected. Completely More

by Buckeye
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
February 17, 2020

Quality repair of air suspension Had a sagging rear suspension caused by a leaking air spring. Jimmy (service writer) dealt with a 3rd-party extended warranty company & got the repair More

by CWGN4
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Whaley
February 17, 2020

Quick Service The gentleman who handled my service was very pleasant. He also explained a few things to me which was helpful. The service was quick. I am happy with More

by D Sieger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Another man who greeted me but do not know his name., Derrick Snyder
Feb 18, 2020 -

Ferman MINI of Tampa Bay responded

Quick Service Thank you for choosing Ferman MINI and for your 5 star rating Fast and Friendly service is our #1 goal. Paul S Service Manager

February 17, 2020

Great Customer Experience From the moment Dallas introduced himself the experience was excellent. He was very knowledgeable and kept me informed durinfg all aspects of the sale More

by paula.m.bell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dallas Crider
Feb 18, 2020 -

Ferman MINI of Tampa Bay responded

Ms. Bell Thank you for choosing Ferman MINI of Tampa Bay we greatly appreciate your business and your 5 star review. Bob Murray GM

February 17, 2020

Courtney and Paul are kind, honest, funny and professional. Always a great experience. Today was an unscheduled Saturday visit - and still an excellent visit. Thank you! More

by Kima
Recommend Dealer
Yes
Employees Worked With
Paul - service manager, Courtney Deason
Feb 18, 2020 -

Ferman MINI of Tampa Bay responded

Kima, Thank you for your 5 star review and your kind words about Paul and Courtney, We strive to exceed our guests expectations every day. Bob Murray General Manager

February 17, 2020

I was today years old when I realized that what I thought was extended warranty for $1900 was actually just for maintenance- basically 4 oil changes, 4 car washes, and 4 sets of wiper blades. WHAT A RIP OFF! More

by Karen.huber01
Recommend Dealer
No
Employees Worked With
Jamie Annese
February 16, 2020

professional, knowledgeable, and honest. Been taking my car to Ferman BMW after a bad experience with another Tampa BMW service center. Ferman service is very professional, knowledgeable and More

by BMWBUYER7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nick
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