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Ferman BMW
Palm Harbor, FL
7,407 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,407 reviews
November 14, 2024
great service visit. Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the Problem easily resolved and back on the road in no time! They were kind enough to squeeze me in to ensure that I was safe on the road for travel the next day. Thank you!!! More
by beautybarmedspafl
Verified Customer
November 14, 2024
The dealership was very helpful throughout the process; from order to delivery it was a smooth transaction. from order to delivery it was a smooth transaction. More
by Cdiddles
November 14, 2024
I can't say enough great things about the Ferman BMW team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I wan team! Despite the challenges of hurricane season, they made the entire process of getting my car smooth, stress-free, and incredibly efficient. I want to give special thanks to Mary Jo Keller and Dan McDonald—their professionalism, warmth, and dedication truly stood out. Mary Jo was amazing from start to finish, ensuring I had all the information I needed and keeping things moving along, even with the unpredictable weather. She went above and beyond, staying in touch every step of the way, making sure I never felt left in the dark. Dan was equally impressive—his attention to detail and ability to navigate through any logistical challenges (including hurricane interruptions!) was remarkable. It’s rare to see such teamwork and commitment to customer service. He made what could have been a complicated situation feel effortless. Thank you, Ferman BMW, for not just getting me into my dream car but doing it with care, efficiency, and a level of service that exceeded all expectations. I highly recommend Mary Jo, Dan, and the entire Ferman BMW team—they're the best in the business! If you're looking for a dealership that truly puts customers first, regardless of the circumstances, Ferman BMW is the place to go. More
by alicia_gonsalvez
November 14, 2024
Sal in Service is reliable, friendly, helpful and accurate. The exact qualities I need in Service and I could ask for more. accurate. The exact qualities I need in Service and I could ask for more. More
by Jason B.
Employees Worked With
November 14, 2024
Service is fast with efficiency and very helpful ! The Ferman Group is the best from sales to service ! The Ferman Group is the best from sales to service ! More
by mborbollajr1
Employees Worked With
Other Employees :
Mario Borbolla
November 13, 2024
Everything was fine, special thanks to Caesar, I solved all the issues in the shortest possible time all the issues in the shortest possible time More
by kristinastr727
Employees Worked With
November 13, 2024
Accommodating and cordial. Thorough and informative Able to get service without a scheduled appointment thanks Thorough and informative Able to get service without a scheduled appointment thanks More
by johnmparenti
Employees Worked With
November 13, 2024
Mary was outstanding… when I’m buying a luxury car I expect a level of service that Mary and Ferman BMW delivered expect a level of service that Mary and Ferman BMW delivered More
by sw
November 13, 2024
Excellent customer service Return customer with Ferman bmw at this location Would recommend to friends and family bmw at this location Would recommend to friends and family More
by karengrim
November 13, 2024
Very nice dealership Very friendly personnel No pressure tactics No sales and financing pressure Will use again pressure tactics No sales and financing pressure Will use again More
by hanybey
