Sal Graziano

The entire staff are always attentive and helpful each and every time I have been in for service or even when I choose to purchase a new car. and every time I have been in for service or even when I choose to purchase a new car. More

by paul2058 Verified Customer Verified Customer

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Always get great treatment for my 2013 M5 at Ferman. Have known Sal for 4 years now and he is simply the best! Have known Sal for 4 years now and he is simply the best! More

by lawrencenevel Verified Customer Verified Customer

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Sal Graziano was fantastic for my 2026 X5's first service. He was detailed, professional, and answered all of my questions, including a few non-service-related ones. Excellent customer service from s service. He was detailed, professional, and answered all of my questions, including a few non-service-related ones. Excellent customer service from start to finish! More

by pjmoczarski Verified Customer Verified Customer

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Sal was the best and had the recall fixed in less time than originally estimated so no complaints and everyone was super friendly and courteous than originally estimated so no complaints and everyone was super friendly and courteous More

by davidwhitesr Verified Customer Verified Customer

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Extremely professional staff and excellent customer service. I would highly recommend to anyone interested in servicing a BMW. service. I would highly recommend to anyone interested in servicing a BMW. More

by markkrause901 Verified Customer Verified Customer

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Sal is a very good support person. He listens to the customer and does his best to meet their needs. He's one of the reasons I've purchased four BMWs from Ferman. And will purchase a f He listens to the customer and does his best to meet their needs. He's one of the reasons I've purchased four BMWs from Ferman. And will purchase a fifth next year. More

by tlgnh Verified Customer Verified Customer

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I was able to receive a timely service appointment. I was greeted outside as I pulled in and escorted into the service department to meet my advisor. My advisor was Sal. He provided excellent custom I was greeted outside as I pulled in and escorted into the service department to meet my advisor. My advisor was Sal. He provided excellent customer service. He was knowledgeable and communicative. I waited in the lounge and his estimated time of my wait was spot on. Highly recommend Ferman BMW for your service and Sal as a service advisor. More

by ERHARD0730 Verified Customer Verified Customer

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My service advisor. Sal was super helpful and he always kept me updated on the status of my vehicle. Sal was super helpful and he always kept me updated on the status of my vehicle. More

by no63 Verified Customer Verified Customer

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Amazing service, I was able to get in to the shop the same day that I called to schedule, and the service itself took less than 2 hours. As someone with a very busy schedule, this made something that see same day that I called to schedule, and the service itself took less than 2 hours. As someone with a very busy schedule, this made something that seems like a hassle, stress free! Sal my advisor and everyone there was very helpful, professional and friendly. More

by kelseyendreson2020 Verified Customer Verified Customer

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Customer service was excellent. It took great care of me took care of my car. Everything was perfect. It took great care of me took care of my car. Everything was perfect. More

by DONNAMLANTZ Verified Customer Verified Customer

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