Ferman BMW

No pressure. Everyone was very helpful. The dealership was clean and Matt and Chellcey were nice, professional and low key. Lots of Minis to choose from! I got the car I wanted at a good pri The dealership was clean and Matt and Chellcey were nice, professional and low key. Lots of Minis to choose from! I got the car I wanted at a good price. More

Great and accommodating They were extremely helpful not only was the service excellent- they allowed me to keep the loaner until Monday because they were not going to complet They were extremely helpful not only was the service excellent- they allowed me to keep the loaner until Monday because they were not going to complete the work until the afternoon on Friday and instead of making me change my Disney plans for the weekend they said to take the loaner and I could pick up my car on Monday. More

Great car buying experience! Our sales consultant was on his 3rd week with the dealership but he did a great job helping us out! Aaron was awesome to work with in finance. Our sales consultant was on his 3rd week with the dealership but he did a great job helping us out! Aaron was awesome to work with in finance. More

5 Star - Ferman Palm Harbor BMW Dealer As I said in another review, Gary Mack is an All Star BMW Client/Sales advisor!! Gary advises but does not push his client into any sale. I have pur As I said in another review, Gary Mack is an All Star BMW Client/Sales advisor!! Gary advises but does not push his client into any sale. I have purchased 2 Beamers from Gary! Awesome transaction from start to finish!! I will be back in 2 years for another X3.. Love the X3 SAV!! Gary found the perfect one for me at a great price! The Finance advisor was Awesome, too. It’s different than a typical dealership. They treat you with respect and let you make the decision to buy a vehicle when you are ready! More

Gooood Problem was diagnosed quickly and gave me a long ride to work after we found out it wasn’t as simple as expected. Service completed within the day. Problem was diagnosed quickly and gave me a long ride to work after we found out it wasn’t as simple as expected. Service completed within the day. More

Gary Mack is the Best Client advisor! He is Very knowledgeable and a very nice guy to help with my latest BMW purchase! He gives guidance and is Not pushy when making the decision to buy a car!! He knowledgeable and a very nice guy to help with my latest BMW purchase! He gives guidance and is Not pushy when making the decision to buy a car!! He just sold me my 2nd BMWI I am thrilled! Ferman BMW is an all around great dealership to work with from purchase to service. Jim Whaley service advisor is the best. He has helped with set up of my regular service for more than 2 years. I am very happy with the whole deal! I won’t go anywhere else!! More

Thank you Cesar Cesar went above and beyond to make sure I had an easy transition as I had my 2 year toddler with me. I called him 10 Minutes before I arrived and he Cesar went above and beyond to make sure I had an easy transition as I had my 2 year toddler with me. I called him 10 Minutes before I arrived and he had the car ready and waiting so I could just grab it and go. Thank you Cesar for a seamless experience. More

Friendly staff All of the staff I encountered were friendly and professional. Also, my primary sales person was Shawn Firth. I mention this because he is not on the All of the staff I encountered were friendly and professional. Also, my primary sales person was Shawn Firth. I mention this because he is not on the list. He was new, but honest and professional, and made sure he got all of my questions answered. Also, the two “geniuses”, that helped me were very helpful and thorough as well. More

Disappointment I called three times and asked for a service advisor to call me back we had some questions I need a new tires I never got a callback finally I just ne I called three times and asked for a service advisor to call me back we had some questions I need a new tires I never got a callback finally I just need an appointment I had to replace one of my tires and check the other three needed to be replaced and I needed new brakes. Trying to ask questions so I decided to go to a different dealership about three tires explained I did not need brakes I need an alignment is a great person I was very very disappointed to have to ride by far there so sad. Kind if buying but not helpful after. It was well over $3000 but I was happy to pay the other store More