Ferman BMW

The staff at Fermans, from the attendens outside greeting, to Nick and Brian inside, to the helpfulness of the "loaner" staff to anyone with a BMW shirt, was courteous, friendly and professional inc greeting, to Nick and Brian inside, to the helpfulness of the "loaner" staff to anyone with a BMW shirt, was courteous, friendly and professional including rectifying our issues. Ferman has a positive training program obviously👍 More

I found your staff to be polite and knowledgeable in their field. The sales personal moved the process of my purchase efficiently. I would certainly refer your dealership to friends and family. their field. The sales personal moved the process of my purchase efficiently. I would certainly refer your dealership to friends and family. More

My experience with Ferman BMW has been outstanding so far. The Client Advisor Alex W. was extremely helpful, knowledgeable and just an all around pleasure to deal with. Joe C Business Manager was great far. The Client Advisor Alex W. was extremely helpful, knowledgeable and just an all around pleasure to deal with. Joe C Business Manager was great and explained all available options from finance to extra warranties in a clear manner and didn’t push any extras (only informed) which was a great experience. Karl A.was fair and responsive to all requests and the pricing was exceptional from the cost of the vehicle to the value of the trade. I don’t give high marks often as there is always room for improvement, but in the case of Ferman BMW from start to finish the process has been as close to perfect as I have ever had. All of these people did everything possible to make the experience smooth, uneventful and enjoyable as can be. A special thanks to Alex W on really going the extra mile to make things run efficiently and taking outstanding care of me. More

Great. Thank you for making the purchase process easy and smooth. But, more importantly, for honoring the USAA Car Purchase Program. I want to thank David Th Thank you for making the purchase process easy and smooth. But, more importantly, for honoring the USAA Car Purchase Program. I want to thank David Theado, for his straight forward purchasing process principles and for his generosity by offering to bring the car to my home due to my medical condition. These extra steps go a long way in determining one's character and traits. I also want to thank Charlie Fernandez for his follow up emails and phone calls in keeping me posted. And, to Toby, for providing me a 5-minute block of instruction (a military term) on the basic car functions. To the Ferman BMW Team, thank you. More

We had such a great experience! Daniel, our sales representative was so patient and kind and answered all our questions! Even before we went to the dealership he sent us a video of the car we were in representative was so patient and kind and answered all our questions! Even before we went to the dealership he sent us a video of the car we were interested in! Jarod worked with us for financing! He was amazing and made the numbers work! If you’re shopping for a BMW this is the place !!! More

Sal is amazing. He makes going to the service department enjoyable. I have not been able to say that in the past. Thank you Long Time BMW Driver enjoyable. I have not been able to say that in the past. Thank you Long Time BMW Driver More

Great experience overall. In and out for my first BMW! The staff was friendly and professional. I will be a returning customer for sure . Daniel and David were great! The staff was friendly and professional. I will be a returning customer for sure . Daniel and David were great! More

The personnel are always professional and helpful. I was greeted as soon as I arrived. There was no problem getting a loaner. My car was serviced that day. greeted as soon as I arrived. There was no problem getting a loaner. My car was serviced that day. More

Daniel was my salesman the service was great and friendly with him had conversation with him like we knew each other will go back to him when it’s time for another car with him had conversation with him like we knew each other will go back to him when it’s time for another car More

Easy pickup and delivery, great service I have a had a number of vehicles serviced at Ferman with great results. Staff is courteous and knowledgeable. No high pressure tactics when service I have a had a number of vehicles serviced at Ferman with great results. Staff is courteous and knowledgeable. No high pressure tactics when service is required. More