Ferman BMW

I am very disappointed with BMW as a car maker. I purchased 2021 X3M three months ago and I am having nothing but issues with the car. The car's AC never worked and after having repaired it went out purchased 2021 X3M three months ago and I am having nothing but issues with the car. The car's AC never worked and after having repaired it went out again. The 2019 M5 had issues as well, with body panels coming a part. BMW is producing the ultimate garbage machine!!!! Don't waste your time and money!!! More

Great Place!! My sales person Brian was amazing the process went very fast I was out in 45 minutes . I highly recommend Buying a car there process went very fast I was out in 45 minutes . I highly recommend Buying a car there More

The absolute best experience. Mario was a super star. He was very informative and made great suggestions for the vehicle order. It was a friendly pressure free atmosphere. was very informative and made great suggestions for the vehicle order. It was a friendly pressure free atmosphere. More

Very nice experience for sales with David. . Too much paperwork. Unnecessary to be there several hours. Much longer than when we bought a house. Bye bye. paperwork. Unnecessary to be there several hours. Much longer than when we bought a house. Bye bye. More

Sal in the service department is awesome. Made sure I was taken care of. Mary Keller is amazing. They were a pleasure to work with. taken care of. Mary Keller is amazing. They were a pleasure to work with. More

Daniel Ruiz sold me my car no problem from start to finish and it did not take that long Than offered to drive my other car to my home 1st class service finish and it did not take that long Than offered to drive my other car to my home 1st class service More

Brought in on a Friday was told part was in stock and they could start on car. I assumed it would be available the next day. I was then told Monday. I said I would pick up my car and bring back on Mon they could start on car. I assumed it would be available the next day. I was then told Monday. I said I would pick up my car and bring back on Monday. Was told it was already taken apart. No offer of loaner. Take care of my elder Mother who had just broken should so spent $200 to rent cat at Entere. I mean really who can go without a car for the weekend! Horrible treay More

Great dealership with an outstanding staff! The buying process was fast and friendly and everyone is very professional. This is the second BMW that I purchased from Ferman! process was fast and friendly and everyone is very professional. This is the second BMW that I purchased from Ferman! More

From the first time I walked to the dealership I feel welcome. Thomas was very friendly and attentive to what I was looking for. He helped me to find the perfect car. He made the process easy. welcome. Thomas was very friendly and attentive to what I was looking for. He helped me to find the perfect car. He made the process easy. More

Your dealership is friendly and prompt every time I come in. Sal in service has always broken down my repair and worked with my time schedule. in. Sal in service has always broken down my repair and worked with my time schedule. More