Ferman BMW

I drove down on vacation when my AC went out. I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that I called Ferman and left a message. She called me back right away and was able to get me in the same afternoon. The service representative knew that it was a known issue for my make and model. Ferman fixed the AC and also performed a multi point inspection. I was impressed that the dealership texted me with the results, asking whether or not I wanted the service performed. They found that my rear tires were worn. They let me see the tires. I was impressed at how many bays they have. There must be 40! They replaced my tires and performed an alignment all within 3 hours. I would highly recommend this dealership. More

We went to another BMW dealership first but we were turned off by their lack of transparency. With Dan and Ferman everything was upfront and we had no unpleasant surprises. In fact we were thrilled whe turned off by their lack of transparency. With Dan and Ferman everything was upfront and we had no unpleasant surprises. In fact we were thrilled when the car came in earlier than expected. Dan and the dealership were very helpful and stayed in touch the entire time. Highly recommend! More

Best BMW dealership in Florida! Thank you for having excellent customer service year after year! Thank you for having excellent customer service year after year! More

Great service! ! I have been with BMW since 2003 and I don’t think I going anywhere else!! Thank you again ! I have been with BMW since 2003 and I don’t think I going anywhere else!! Thank you again More

My first BMW but my second purchase at Ferman BMW. The staff was very helpful and patient. Very happy with my purchase and my experience. Tom was great. The staff was very helpful and patient. Very happy with my purchase and my experience. Tom was great. More

Alex Wolf and Cesar Tereso are both excellent service providers. We have been exceptionally pleased by their attentiveness and friendly customer service. providers. We have been exceptionally pleased by their attentiveness and friendly customer service. More

Everyone here is friendly, kind, personable and accommodating. Very clean facilities and waiting area. Thank you. accommodating. Very clean facilities and waiting area. Thank you. More

I always receive excellent customer service whenever I visit Ferman! Nick and Cesar are great. Thank you for your assistance. visit Ferman! Nick and Cesar are great. Thank you for your assistance. More

I called the dealer 30min before their closing time to let them know I was on my way and interested in buying one of their SUVs, and they’ve made sure the staff was waiting for my arrival after they have let them know I was on my way and interested in buying one of their SUVs, and they’ve made sure the staff was waiting for my arrival after they have closed for the day. I was greeted by Joshua and Joe, and they did a fantastic job. They went beyond to help me finalizing my purchase. Overall, I’m very happy I’ve made the decision by choosing Ferman BMW of Palm Harbor. I’d recommend anyone looking for a car to give them a visit. More

Gary was amazing and truly a life saver for me! He was very knowledgeable and made sure I understood everything throughout my buying process. A true professional and I would highly recommend him! I He was very knowledgeable and made sure I understood everything throughout my buying process. A true professional and I would highly recommend him! I will definitely come back to Gary and Freeman for my next BMW purchase. More