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Ferman BMW

Palm Harbor, FL

4.8
7,962 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times. You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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31400 US Hwy 19 N

Palm Harbor, FL

34684

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Showing 7,962 reviews

October 04, 2022

Another great buying experience at Ferman BMW. From the initial communication regarding availability to the clear and concise communications via text and email to meeting with Tom who is very pers More

by msi10
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Pelletier
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Great service, wait is too long good diagnosis and fixed all my problems. The service manager was very knowledgeable and good listener More

by Ashparulekar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 02, 2022

All parties involved with the purchase of my vehicle were easy to communicate with. Thank you More

by DCOT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Cleaver
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 01, 2022

We had a great experience with Ferman. They got us in the exact vehicle we were looking for, helping to answer every question we had. From the second we walked on the lot, Tom, David, and More

by SMB
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Alvarez
5.0
This rating includes all reviews, with more weight given to recent reviews.
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Tyzio
September 30, 2022

Honest, knowledgeable and proficient. Experience from making an appointment, assessment, communicating the required maintenance were all superb More

by Kennethgraham20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cesar Tereso
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jamie Annese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyle Silcox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Graziano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angelo Cardinale
September 29, 2022

They are the best ! Kept me informed through The entire process. Filmed my car with a technician. I couldn’t be happier. More

by SGARRITANI
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nick Hawk
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

Great experience, the service department was a guy called Josh, and he was very helpful More

by Ben
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Ridkard
September 29, 2022

I had a great experience buying my new car at Ferman BMW. Steven listened to my needs and was very helpful in selecting the right car and locating the unique combination of features that I wanted. Highly rec More

by C Generalli
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
david theado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steven Kelly
September 29, 2022

Great customer service. Helped make sure I got the car I wanted. Tom my salesperson went over above to get me my car. More

by Dgriesgraber
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Berges
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 29, 2022

great service during the sale, but when the car, used Explorer with 19000 miles, broke down 2 weeks after I got it, they told me "tough luck". That is when it really mattered and they failed! More

by Jstraumann
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brian Pelletier
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Alvarez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Berges
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2022 -

Ferman BMW responded

Good afternoon John, I tried calling you this morning to discuss your review that you left. Please call me directly at your earliest convenience, I hope you were safe from the storm. Karl Alvarez Assistant General Manager Ferman BMW/MINI of Palm Harbor 727-785-3900 x 5264 office kalvarez@ferman.com

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