Ferman BMW

Quick informative and friendly service. Customer service representatives and technicians are professional and do their best to please the customer. The facilities are nice and well mainta Customer service representatives and technicians are professional and do their best to please the customer. The facilities are nice and well maintained. Andrew Summerhill is a great Service Representative and I highly recommend him and the service he provides. All service reps work to help one another in times of high volume of customers and provide a positive result even in difficult times. Maintenance staff has gone above and beyond to please the customer and ensure I am well taken care of. I’ve never been upsold or felt coerced to purchase anything. Overall I keep coming back to this location because of the excellent maintenance and service reps. I didn’t buy my car here but will continue to bring it here for the length of ownership. I also live in an adjoining county, so that should speak volumes. Please keep up the good work and Andrew gainfully employed at your location. He’s the best. I wish I knew the guys name this sits to Andrew’s right hand side (Brian?) He covered for Andrew once for me and he was top notch as well. Kudos to him and the overall group you have in your service group. Well done to all. More

Was in and out everything was great . Don’t know what else to write so just making xxxx up as I go now Don’t know what else to write so just making xxxx up as I go now More

I had a comfortable, positive purchasing experience at Ferman BMW. It was clean and beautiful. Both Karl and Joe were professional with no pressure, just informative. Ferman BMW. It was clean and beautiful. Both Karl and Joe were professional with no pressure, just informative. More

Josh was very responsive to my needs. He helped me find 2 cars which we purchased. David gave us a fair estimate for our trades and he answered all our questions. He helped me find 2 cars which we purchased. David gave us a fair estimate for our trades and he answered all our questions. More

Transaction handled in a very timely and courteous manner. Thrilled with the purchase especially the salesperson Robert who handled it. manner. Thrilled with the purchase especially the salesperson Robert who handled it. More

Great group of guys to work with. Very fair on my trade deal. Will be back for another purchase. Very fair on my trade deal. Will be back for another purchase. More

Sales and service were outstanding! I felt I was treated very well and that my needs and questions were all addressed thoughtfully and thoroughly. I felt I was treated very well and that my needs and questions were all addressed thoughtfully and thoroughly. More

Roy Landis is a valuable asset to your staff always very professional, courteous and knowledgeable. very professional, courteous and knowledgeable. More

Excellent customer service. Waiting a minimal time or my car to be serviced. The lounge area could not be more comfortable with Wifi to keep up with work. Waiting a minimal time or my car to be serviced. The lounge area could not be more comfortable with Wifi to keep up with work. More

Roy Landis is a real asset to your staff, always very professional, courteous and knowledgeable. professional, courteous and knowledgeable. More