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Ferman BMW
Palm Harbor, FL
7,516 Reviews
Ferman BMW is dedicated to making your dealership experience pleasant, fast and simple. Whether your initial point of contact is through our website, as a walk-in Guest or through a phone call, our Team will provide you with a convenient, streamlined and beneficial experience at all times.
You'll find one of the best selections of your favorite new BMW cars and SUVs in the Tampa Bay Area, as well as certified pre-owned BMWs, and popular late-model used cars.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 6:30 PM
Tuesday 7:30 AM - 6:30 PM
Wednesday 7:30 AM - 6:30 PM
Thursday 7:30 AM - 6:30 PM
Friday 7:30 AM - 6:30 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 7,516 reviews
December 21, 2024
I was apprehensive on whether to lease or purchase. Jeff explained everything in detail and was very patient with my questions. He made me feel secure about my choices. In a world where people can be a Jeff explained everything in detail and was very patient with my questions. He made me feel secure about my choices. In a world where people can be anything, bring kind is special. Thank you Jeff for being kind. More
by cinm57
Employees Worked With
December 21, 2024
My experience with Tom was first class. He explained the process of trading in a car and purchasing a car that made it easy for me and Andrea to understand. The dealership is first class wi He explained the process of trading in a car and purchasing a car that made it easy for me and Andrea to understand. The dealership is first class with all employees with whom we had contact being courteous, friendly and eager to ensure we were comfortable. I would recommend Tom and Ferman BMW to any of my friends and family who are considering buying a vehicle More
by erlerob
December 21, 2024
Great team. They are honest & helpful, only performing the necessary repairs if the customer chooses. They are honest & helpful, only performing the necessary repairs if the customer chooses. More
by lcstallings20
Verified CustomerEmployees Worked With
December 21, 2024
Excellent excellent, excellent excellent excellent, excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent excellent More
by lodopoker
December 21, 2024
Slow responding to texts, emails and calls. Took almost a week to complete the transaction. Asked to credit back the deposit to my credit card and was told it was no big deal I could get points Took almost a week to complete the transaction. Asked to credit back the deposit to my credit card and was told it was no big deal I could get points on my card. Later noticed only $2500 of the $2575 was taken off the balance due. When I called back I was told there was a $75 fee to put the deposit on a credit card. It would have been nice to know that when I asked to have the entire amount credited back so I could write the check for the entire amount. I don’t appreciate that kind of customer service. More
by jbostelm
December 20, 2024
The experience was smooth from start to finish. Very informative sales team that made the buying process a pleasurable experience. Very informative sales team that made the buying process a pleasurable experience. More
by LALCALA2
Employees Worked With
Other Employees :
Doug radeker
December 19, 2024
Very happy with the service. Also the service advisor was polite and efficient. Finally, lol, the snacks and coffee are great! Also the service advisor was polite and efficient. Finally, lol, the snacks and coffee are great! More
by MARYANNES.EMAIL
Employees Worked With
December 19, 2024
Excellent customer service. Kept me up to date on the progress. Clean. Friendly. Comfortable atmosphere. Kept me up to date on the progress. Clean. Friendly. Comfortable atmosphere. More
by Theresa Caridad
Employees Worked With
Roy communicated well and anticipated all my questions. The service person who greeted me outside was friendly, informative and walked me to Roy’s desk.
December 19, 2024
Cesar Tereso is the best service manager I have ever dealt with. Super responsive and transparent. Always reachable. Very happy with the service and outcome. dealt with. Super responsive and transparent. Always reachable. Very happy with the service and outcome. More
by Msummers
December 19, 2024
Bill was great! He makes the process easy! I would highly recommend Bill. Thank you He makes the process easy! I would highly recommend Bill. Thank you More
by Joyhillary78
