Faulkner Subaru Bethlehem

Smoothest transaction I've ever had! GREAT CUSTOMER SERVICE AND THE SMOOTHEST CAR TRANSACTION I'VE EVER DONE BY FAR! 5+ stars for Mr. Roland Zuk! Dec. 23 2014 I saw a vehicle Faulkner GREAT CUSTOMER SERVICE AND THE SMOOTHEST CAR TRANSACTION I'VE EVER DONE BY FAR! 5+ stars for Mr. Roland Zuk! Dec. 23 2014 I saw a vehicle Faulkner had for sale and called to ask about it for my daughter. Mr. Roland Zuk came across as being very polite and professional, both over the phone and in person. My drive to the dealership was about 6 hours and Mr. Zuk called to check on me along the way to make sure I wasn't lost or worse. After I arrived, inspected and test drove the car he drove me to the airport to return my rental car. Afterwards, as I walked around the showroom, other Faulkner employees/sales was attentive and asked if someone was assisting me. The car was washed and detailed again before I left with A FULL TANK OF GAS! Man, it just seems like everything was perfect working with Mr. Roland Zuk and my daughter loves her LIKE NEW car! I couldn't have asked for a nicer gentleman to work with at Faulkner Subaru other than Mr. Roland Zuk. I will definitely keep him in mind when we shop for another vehicle. Thanks to Roland and may God continue to bless him, his family and the other fine folks at Faulkner Subaru in Bethlehem, PA. More

Helpful service My husband and I went to Subaru shortly after our vehicle was totaled. Scott Flaherty was beyond helpful during our visit. From beginning to end Scott My husband and I went to Subaru shortly after our vehicle was totaled. Scott Flaherty was beyond helpful during our visit. From beginning to end Scott walked us through every step and worked with our budget so that we were completely comfortable with the purchase of our vehicle. Even after the purchase of our Crosstrek, Scott sat with us for over an hour going over every button and every feature available with the car. Compared to our experience at a number of other dealerships (Subaru and others) Faulker Subaru overwhelmingly came out on top. I cannot express how happy we are with the service of not only Scott but everyone at Faulkner Subaru. More

A stressful search with a happy ending. Faulkner Subaru was able to get me in the car I wanted in less than 48hours. They were courteous and professional. Offered me the best price for my Faulkner Subaru was able to get me in the car I wanted in less than 48hours. They were courteous and professional. Offered me the best price for my trade in where other dealers fell short as well. Couldn't ask for a better salesman in Scott and an amazing crew that works with him. Worth the nearly 2 hour drive from NY! A++ More

first time dealer buyer Great customer service. Never felt pressure at all. Got more for my Trade In than expected. Definitely an upfront and honest business to deal with. Great customer service. Never felt pressure at all. Got more for my Trade In than expected. Definitely an upfront and honest business to deal with. I'll definitely buy my future cars from Faulkner. Thank you Faulkner! Nancy Rocks! More

Best Internet Sales Team in NJ/PA Area After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted nearly a dozen dealerships in NJ/PA simply to get their After deciding upon the exact model and accessories we wanted in a 2015 Forester, I contacted nearly a dozen dealerships in NJ/PA simply to get their best competitive price quote to quickly close a deal. Scott Flaherty and Faulkner Subaru's whole internet sales team, handily won our business. Scott was honest, fair and fast, providing the full list of all fees necessary to determine the 'out the door' price. He clearly understands how the internet has changed the traditional car sales model into an open competitive environment and he never played any old fashioned sales games. Faulkner's price quote was the least expensive of any NJ/PA dealership, beating the next nearest by almost $700 and the least competitive (from a dealership we visited and had a relationship with) by more than $2000! The dealership also has access to a large inventory and had our exact model, trim line and color, whereas most other dealerships could only offer their price with a promise to try to get the car in their next shipment When we went to inspect the car and meet Scott, we were immediately struck by his friendly and helpful personality. He flexibly worked around our schedule (out of town business trip) to quickly close the deal and pick up the car. His dealership immediately matched the best trade-in offer we had received to date on our old van. He handled all of our questions and advised us to call him personally to set up our future service appointments. He earned our complete trust and clearly understood that he was not just selling us a car but starting a long term service and business relationship. We intend to take our future business to Scott and the large family of Faulkner dealerships. What higher praise could be said about a car dealer? More

We're so glad we went to Scott Flaherty and Faulkner Subaru! We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our norm We did a lot of internet research and comparison before choosing a 2015 Subaru Legacy. Although there are several Subaru dealerships within our normal travel area, we chose Scott Flaherty at Faulkner Subaru to visit in person. From the first contract he was friendly, respectful and professional, and made the entire experience of purchasing the Legacy a pleasure. Scott truly knows what customer service is really about - he listened to our needs and wants, guided us to the car that fit those needs and didn't try to hard sell something we didn't want. We will recommend Scott Flaherty and Faulkner Subaru to everyone we know. GREAT EXPERIENCE, GREAT DEALERSHIP, EXCEPTIONAL SALESMAN, GREAT CAR! More

My experience I was looking for a used vehicle for my mom to get about in . From the time I walked into the dealership it was very impressive. I received not only c I was looking for a used vehicle for my mom to get about in . From the time I walked into the dealership it was very impressive. I received not only custom service but a friendly environment. Kudos to Scott. Thanks again!! More

Best Car buying Experience Scott was Exceptional I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet I was in and out with absolutely nothing bad to say about anything, and if you have ever been to a car dealership in your life you know that that feet is impossible, that is until I went to Faulkner. More

My sales person I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Fri I have to say, of all the times in my life of car shopping, THIS was my most pleasant!! Scott was SO AWESOME!!! He was NOT pushy, & when we left Friday night to "think about it", he was understanding & kind! He gave us the car fax to refer to & the bottom line on price!! It actually pushed it right where I wanted it to be!! It was not exactly the truck my husband was looking for, but I knew in our price we were looking for, it was the best value for the money & he finally agreed too! We came back on Saturday & bought the truck! Scott was so awesome, I texted him & he always responded to answer my questions & was never pushy! Pushy KILLS me!! haha! He was helpful & curtious & very pleasant! I really think he deserves recognition!!! Kuddo's to him! You have a FABULOUS Salesman there!!! Pushy would have pushed me right out the door, & never to return!! Thanks!!! More

Outstanding Service I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt A I was in an accident on the PA TP. I had my car towed to Faulkner Subaru. From the moment I stepped into service I was treated like a princess! Matt Allen and Ed (Technician) provided excellent service. They worked with my insurance company and me to expedite the repairs as I was leaving for vacation in two days. My car was completed within 2 business days and I was able to enjoy vacation without worrying about it. Thank you Matt and Ed!!!! Faulkner Subaru is extremely lucky to have you. More