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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,946 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,946 reviews
March 03, 2024
Friendly staff, very thorough and transparent. Excellent experience They couldn't have done a better job! Excellent experience They couldn't have done a better job! More
by Brandonvbingnear
Verified Customer
March 03, 2024
Brett, John and Matt made the purchase and delivery experience about as smooth as it can be. They did what they said they were going to do and everything was reviewed with me in advance of signing the experience about as smooth as it can be. They did what they said they were going to do and everything was reviewed with me in advance of signing the contract More
by ROBERT.1.DELMORO
March 03, 2024
Everyone at the dealership was so helpful and got back to us very quickly, answering any questions we had. us very quickly, answering any questions we had. More
by KMN5115
March 03, 2024
Very helpful and prompt. Was not happy that a know issue with a modification recommendation (not a repair or replacement) cost me $400+. That is on GMC not the team at Faulkn Was not happy that a know issue with a modification recommendation (not a repair or replacement) cost me $400+. That is on GMC not the team at Faulkner. They are awesome. More
by The Cooks
March 03, 2024
They kept me informed every step of the way. Took the time to explain each repair and made sure I understood and was comfortable with the cost involved. Took the time to explain each repair and made sure I understood and was comfortable with the cost involved. More
by COLVINC326
Employees Worked With
Leslie
March 03, 2024
Great service and great people. Dave and Bryant are the best and this is the fifth car I have purchased from them. Dave and Bryant are the best and this is the fifth car I have purchased from them. More
by dibbs
March 03, 2024
I had a 'waiting' appointment for an oil change and tire rotation at 7:30. I arrived on time and it took 2.5 hours for my service to be completed. Waiting appointments should be started at the appointment t rotation at 7:30. I arrived on time and it took 2.5 hours for my service to be completed. Waiting appointments should be started at the appointment time. More
by Jgaskill6
March 01, 2024
Typical It is a typical car dealership, new and used in that they try to move a product That's a depreciating value the moment it steps off the lot, but our economy today values cars as a commodity. that they try to move a product That's a depreciating value the moment it steps off the lot, but our economy today values cars as a commodity. More
by ITALIANLUV33
Employees Worked With
Rusty
February 29, 2024
Excellent dealership! The entire sales staff was friendly, honest and helpful. They were very generous with my trade in value. The new vehicle pricing was excellent. Super The entire sales staff was friendly, honest and helpful. They were very generous with my trade in value. The new vehicle pricing was excellent. Super smooth transaction with no xx hidden costs. I highly recommend this dealership and will certainly give them my business in the future. More
by JUNGLEUTH
