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Brett Paden
Brett Paden at Faulkner Buick GMC West Chester, INC.

Brett Paden

Sales Consultant

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

5.0
67 Reviews
5.0

67 Reviews

Write a Review

Dealership Experience

14 yrs, 6 mos

67 Reviews of Brett Paden

June 08, 2024

Dealership Rating
Employee Rating

I have been buying here for years. Always a great experience. Will continue to buy and service my vehicle here. More

by JENNIFERMINGIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Michael Strohmetz, Luis Jimenez

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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Jennifer! Please let us know if we can do anything else to help!

June 06, 2024

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Employee Rating

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Leslie Hurst, Luis Jimenez

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June 06, 2024

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Faulkner made the purchase of my vehicle easy and without the trauma that many dealers provide to unsuspecting customers. More

by VIPART
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes

Other Employees Tagged: Ellie Kerchner

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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

June 03, 2024

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Employee Rating

This is my second purchase with Brett Paden at Faulkner GMC. Excellent service and seamless transaction. Thank you! More

by DJ.HERR10
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli

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Jun 03, 2024

Faulkner Buick GMC West Chester, INC. responded

Hi DJ. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

May 23, 2024

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Very easy to work with and a family atmosphere and attitude. Everyone was very helpful. More

by BARRY.HEACOCK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli, Bryant Pullins

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May 24, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

May 11, 2024

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Employee Rating

Excellent Service David and Brett are polite, professional and knowledgeable. Paper work was simple and fast. Very good job. More

by NA13
Trade-in Experience
Purchase Time
Recommend Dealer
Yes

Other Employees Tagged: Dave McQuiston

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May 13, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, NA13! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

April 28, 2024

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Employee Rating

Sales associate was fantastic! Found the vehicle we wanted and had it sparkling when we took delivery. Finance guy was great, too. Our sixth Buick from this dealership! And we have More

by Mickey and Aaron
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: John Simonelli , Leslie, in service, is great!

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Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Mickey and Aaron, thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations on the latest addition to the family!

April 28, 2024

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Employee Rating

Brett could not have been more helpful. He was very patient with me…especially anything dealing with the computer! Also….a big thanks to Justin More

by JDEVKAP12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Justin

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Apr 30, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank YOU for choosing our team to help you with your car buying. We are so glad that you enjoyed working with our team and the whole experience. Congratulations and welcome to the Family!

April 13, 2024

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Employee Rating

A seamless and gratifying experience! My grandchildren and I followed the custom build from acceptance, production and delivery. More

by BIGDOG2
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes

Other Employees Tagged: Perry Bonifazi

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Apr 15, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

April 11, 2024

Dealership Rating
Employee Rating

Excellent dealership from start to finish! ! From sales to finance the experiemce dealing with Faulkner was top notch! Ask for Brett!! More

by JCARRACAPPA
Recommend Dealer
Yes
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Apr 12, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the wonderful review, Jcarracappa! Brett and our team really appreciate it! Let us know if we can help with anything else!

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