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Leslie Hurst
Leslie Hurst at Faulkner Buick GMC West Chester, INC.

Leslie Hurst

Service Advisor

Faulkner Buick GMC West Chester, INC.

705 Autopark Blvd.
West Chester, PA 19382

4.9
443 Reviews
4.9

443 Reviews

Write a Review

Dealership Experience

24 yrs, 1 mo

443 Reviews of Leslie Hurst

June 07, 2024

Dealership Rating
Employee Rating

Dealer is always easy to schedule with and get needed /routine work done. Thank you More

by 34amandam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 07, 2024

Dealership Rating
Employee Rating

I love Leslie. I have bought all my cars at faulkner and she has always been service lady. Always so helpful and responsive to my calls and questions. She’s an amaz More

by julieannagillespie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
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Jun 10, 2024

Faulkner Buick GMC West Chester, INC. responded

Julieanna, our whole team appreciates your excellent review. We strive to give flawless customer service for every customer that walks in! Please reach out if we can help with anything more.

June 06, 2024

Dealership Rating
Employee Rating

Great people Long wait for a 45min recall repair Paw prints all over the fenders and hood,steering wheel Clean up your mess Didn't get washed More

by DOWNINGTOWNWEST215
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No

Other Employees Tagged: Brett Paden, Luis Jimenez

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June 06, 2024

Dealership Rating
Employee Rating

Exceeded expectations! Service Team was great throughout the entire process. I have no problem recommending them to friends and family More

by ANDREWCOOK140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller, Luis Jimenez

Helpful
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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Andrew! Please let us know if we can do anything else to help!

June 06, 2024

Dealership Rating
Employee Rating

It is always a pleasure to work with Leslie. She is always pleasant and a good listener. More

by webarnette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 05, 2024

Dealership Rating
Employee Rating

Great service and fast. Took care of repairs while I waited. Service advisor was great to deal with. More

by TDANZI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

June 05, 2024

Dealership Rating
Employee Rating

They were great. Kind, respectful and helpful. The place is clean, comfortable. Thanks for all you do! More

by GIZMOBABY78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Helpful
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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

We are so glad that you enjoyed the experience and the efforts we have made to make your wait for service as comfortable as possible. Thank you so much for sharing.

June 05, 2024

Dealership Rating
Employee Rating

Luis has always been great to work with. I have always had great experience with everyone at Faulkner. More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn, Rusty Miller, Luis Jimenez

Helpful
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Jun 07, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Ken! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

June 04, 2024

Dealership Rating
Employee Rating

Ease of doing business and friendly advisors along with quality service at a very reasonable price More

by JJGRASER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Bernard Gunn

Helpful
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Jun 05, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you very much for such a great review, Jjgraser! We work very hard to make sure that we are offering the best experience. So happy to hear that our commitment was clear with you!

June 03, 2024

Dealership Rating
Employee Rating

Very accommodating, and they keep you informed on your vehicles progress and any issues that they discover. Also, the vehicle is always ready when they promised it. More

by AJ Coco
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Rusty Miller

Helpful
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Jun 03, 2024

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

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