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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,947 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,947 reviews

March 28, 2024

I was able to communicate with the dealership before my appointment so things were streamlined when I arrived. Perry was awesome. Moved things along and when I almost left without my new license plate he c More

by Michelle Bitzberger
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Bonifazi
Mar 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so pleased to hear our team offered you such a positive and memorable experience. It is our goal for every customer. Congratulations and welcome to our family!

March 27, 2024

Easy drop off and pick up. Paying online is great. Status email had the incorrect vehicle but it was quickly resolved. More

by CMD
Recommend Dealer
Yes
Employees Worked With
Rusty
Mar 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, CMD! Please let us know if we can do anything else to help!

March 23, 2024

This is the first car I have earned on my own and it was the best experience I have had with a car dealer/dealership. Bryant was a blessing and I know we were meant to meet him! He was awesome, and we will More

by ASHLEYHEN98
Recommend Dealer
Yes
Employees Worked With
Bryant Pullins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant Pullins
Jul 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Congratulations on your first car purchase, Ashley! We are so glad to be of assistance during this special time. Please let us know if we can be of further assistance!

March 22, 2024

Easy to work with, clear expectations, consistent updates. Transparent Transparency and honesty in our entire experience. More

by ELIZABETHJAYNESMITH
Recommend Dealer
Yes
Employees Worked With
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brett Paden
Mar 22, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business. Congratulations and welcome to our Family!

March 22, 2024

Brett was reliable, responsive. transparent, and easy work with every step of the way. He went the extra mile to ensure we had the best experience. More

by ELIZABETHJAYNESMITH
Recommend Dealer
Yes
Employees Worked With
Brett Paden
Mar 22, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Elizabeth! Please let us know if we can do anything else to help!

March 22, 2024

Prompt service. All work was completed. Courteous attendants and I would recommend dealership to friends More

by ITSTHECLARKS2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Jimenez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for the great review, Itstheclarks! We're glad to hear our team could provide you with a great experience. Let us know if we can help with anything else!

March 22, 2024

Great service, great people I bought all my cars from you. I'll buy my next car from you. More

by RLOPEZ1944
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued loyalty to our dealership. It means a great deal to us that we have earned your business over all these years. Congratulations!

March 21, 2024

Good communication and timely service Work done as expected. Low pressure to do extra work More

by RLAUDEMAN
Recommend Dealer
Yes
Employees Worked With
Rusty
Jul 08, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for trusting us with the service of your vehicle. We know it’s not always a “fun” visit to the dealership, but we are so glad we are here for you!

March 20, 2024

Excellent Always Perry take excellent care our all our families vehicles! And a true professional More

by TJRUSSO1200
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Perry Bonifazi
Mar 21, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Hi TJ. We are incredibly grateful that you took the time to share your feedback with us! We put customer satisfaction as our top priority and look forward to working with you again!

March 20, 2024

Quick and friendly service and have always addressed my concerns. Only one small complaint that my car didn't get washed as advertised for life of car More

by pittsloan
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Leslie Hurst
Mar 21, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the kind review regarding our service department! We apologize for not washing your car. We will be sure to do so during your next visit!

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