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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,949 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,949 reviews
April 12, 2024
quoted one price for service, then when i called back service went up by over $600.00. Should honor quote, and get the quote right the 1st time it is communicated with customer. service went up by over $600.00. Should honor quote, and get the quote right the 1st time it is communicated with customer. More
by SEIDENBERGER
Verified CustomerEmployees Worked With
April 11, 2024
I have purchased all my personal and business vehicles from Faulkner for over 25 years. I keep coming because of the service & specifically Leslie Hurst from Faulkner for over 25 years. I keep coming because of the service & specifically Leslie Hurst More
by JPMMBE
Employees Worked With
April 11, 2024
Very helpful, friendly and accommodating. Definitely would recommend using them. Consistent high quality of service Definitely would recommend using them. Consistent high quality of service More
by lcole2812
April 11, 2024
The service team is always friendly and informative. I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for I am kept aware of the progress of my service. The team listens to my concerns and helps me to find a resolution. I will continue to use Faulkner for my vehicle maintenance, care and purchases. More
by HOCKEYMOM48JJ
April 08, 2024
I loved my sales person. She was very knowledgeable and I would recommend her ten times over. She was very knowledgeable and I would recommend her ten times over. More
by STEPHEN.DILTS
Employees Worked With
April 07, 2024
You can tell they are family owned because that's the type of hospitality that was shown to my wife and I. Everyone was friendly from our first call to set up our appointment, to everyone who took part type of hospitality that was shown to my wife and I. Everyone was friendly from our first call to set up our appointment, to everyone who took part in the sale. More
by Ronald
Employees Worked With
April 07, 2024
Everyone at Faulkner were awesome! Great experience! From first communication to the ultimate sale, my experience with Brett and Justin was first rate. Great experience! From first communication to the ultimate sale, my experience with Brett and Justin was first rate. More
by JCARRACAPPA
April 06, 2024
Well trained, friendly personnel that always communicated well and very customer oriented. I would recommend this dealership to others. well and very customer oriented. I would recommend this dealership to others. More
by GARVER47
Employees Worked With
April 06, 2024
I never been to that dealership before. Leslie was wonderful person. I really enjoyed talking to her. With her personality she is in the right spot. I how the servicemen who worked on my ca Leslie was wonderful person. I really enjoyed talking to her. With her personality she is in the right spot. I how the servicemen who worked on my car videotaped everything that was wrong with the car. I never seen that done before.. trust me when to need work done on my car . I will be back. Thank you so much. Rebecca Smith More
by REBECCA J Smith
Employees Worked With
