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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,056 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,056 reviews
June 17, 2025
The service staff were great at getting my truck in ahead of a long trip. My service rep. Vincent and the team were able to identify the issue with my truck and resolve it quickly. I love that they sent a vi of a long trip. My service rep. Vincent and the team were able to identify the issue with my truck and resolve it quickly. I love that they sent a video explaining exactly what was causing the issue and how they resolved it. Thank you! More
by Foolmeonce
Verified Customer
June 15, 2025
We have bought multiple cars from Faulkner over the years. It is always a great experience. years. It is always a great experience. More
by CAROLINEJNELSON
Employees Worked With
June 15, 2025
Brett was absolutely wonderful, he made the process easy and affordable. I would recommend this dealership to a friend. and affordable. I would recommend this dealership to a friend. More
by MADYBURNS99
June 14, 2025
Very efficient, took me even though I was an hour early for my appointment. Explained mechanic's recommendations for additional service with prices but without being pushy. I was in and out in two hours wi for my appointment. Explained mechanic's recommendations for additional service with prices but without being pushy. I was in and out in two hours with oil change, tire rotation, cabin and other filter replacement and complimentary check on her ses, belts, fluids More
by fulbrightg
June 14, 2025
Prompt and reliable service. Vince is a very knowledgeable and friendly service consultant who answers all your questions thoroughly. Vince is a very knowledgeable and friendly service consultant who answers all your questions thoroughly. More
by JOCAV1
Employees Worked With
Vince Cavalcante
June 14, 2025
Faulkner of West Chester has poor management and terrible service staff. I will do everything I can to never use them again!! service staff. I will do everything I can to never use them again!! More
by Gerrry RUFFENACH
June 14, 2025
I shouldn’t have got this because I am a dealer but whatever. Here is a good review. whatever. Here is a good review. More
by peteyjb56
June 13, 2025
Ms Leslie has always been the best in getting issues resolved. Simply the best, thanks. resolved. Simply the best, thanks. More
by TODDRAQ
Employees Worked With
June 11, 2025
Well, I asked for him to get pricing for new tires for my truck, which he did, also wanted a tire rotation which I didn't have done because I thought 42.00 dollars was outrageous, My question is , if they ch truck, which he did, also wanted a tire rotation which I didn't have done because I thought 42.00 dollars was outrageous, My question is , if they checked my breaks, didn't they have the tires already off, ?? , why would you charge such a high price , besides that they were trying to sell me things that were already done to my truck ... one more thing , 90.00 dollars for windshield wiper blades, .... outrageous, had them replaced with the best Napa had , 35.00 plus tax, and they installed them, I never begrudge anyone to make a buck, it seems to me the dealership is trying to screw the customer .....I love, my truck which I brought from your dealership , but I know one thing , I won't be back..... More
by dpm1814
Employees Worked With
Vincent
