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Faulkner Buick GMC West Chester, INC.

West Chester, PA

4.6
1,937 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,937 reviews

October 31, 2024

The oil change was done on October 25, 2924 and my cupholder lid was fixed. Thankyou so much. I appreciate those who worked on fixing my stuck lid in my Cadillac. More

by MBIRVINE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
Nov 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 31, 2024

My repair started on October 10 and thru all the steps of finding the problem,ordering a part, doing the repair, l was kept informed of the progress. I was provided rides to and from work and received a rent More

by HAYJUDE69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent gets 5 stars!!!!
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for taking the time to review our business and for your kind words regarding our service department. We are happy to hear that we have met your expectations and look forward to serving you again soon.

October 31, 2024

First class service from start to finish. Excellent customer service, I would highly recommend Faulkner West Cheyer for all of your automotive needs. More

by Bryanoreilly60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 05, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thanks Bryan, for the 5-star review. We are happy that you are happy. We are looking forward to your next visit. Whether you want to get an oil change, tire rotation, wheel alignment or any other tire and auto services done, remember we are here to help.

October 30, 2024

Easy to do business with. Excellent customer service from honest and trustworthy team of people. Highly recommend Faulkner group as I have purchased from two separate dealers More

by COCKERRF
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brett Paden
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Flynn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We love hearing that no matter how many times our customers have worked with us, they had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

October 30, 2024

The service representative was helpful, courteous, and was able to obtain a rental vehicle for me while my Encore is waiting for a part to correct the gear shift problem. More

by SASSYCLOWN49
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review! Please let us know if we can do anything else to help!

October 29, 2024

Great selection in inventory, prompt and professional sales and finance services. Convenient hours and location. More

by JTCAUFIELD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Perry Bonifazi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ellie Kerchner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We are so excited to hear about your great experience. Remember to give us a call anytime if you have any questions, and thank you again for trusting us with your business.

October 28, 2024

Rusty was terrific kept me informed and moved the whole process along so far service was successful More

by fdziedizic
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 29, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, fdziedizic! Please let us know if we can do anything else to help!

October 27, 2024

They weren’t 100% sure what was wrong with my car. They said 85% sure but it was a $1350 fix that needed to happen. thankfully the first shop I took it to I knew the owners and trusted them to tell More

by Crys
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rob the technician
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for taking the time to leave an excellent rating. We really appreciate your business. Please let us know what we can do for you in the future.

October 26, 2024

Excellant! Vinny Cavalcante’s Professionalism & attention to detail was Exceptional, a true asset to Faulkner More

by AMCAV21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Cavalcante
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

We appreciate you taking the time to write us a review, Amcav! Please let us know if we can do anything else to help!

October 26, 2024

I have been doing business with Faulkner for over seven years and every experience has been positive. I have gotten four new cars from them . The staff from John in management and Magali in sales have bee More

by PTPALLA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Magali Declet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cory in finance
Oct 28, 2024 -

Faulkner Buick GMC West Chester, INC. responded

No matter if it is your first or your tenth, it is always exciting for us to hear our customers had a great experience. Thank you for sharing your story and for trusting us with your business. Congratulations on the latest addition to the family!

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