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Faulkner Buick GMC West Chester, INC.

West Chester, PA

Overview
Employees
Reviews
4.6
1,893 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC! Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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705 Autopark Blvd.

West Chester, PA

19382

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Showing 1,893 reviews

March 27, 2025

Best car purchase experience in my life. I would definitely work with them again and would highly recommend them to friends and family. More

by jhaney54
Recommend Dealer
Yes
Employees Worked With
Perry Bonifazi and Chris D'Amico
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your wonderful review! We're thrilled to hear that your car purchase experience was the best you've ever had. It means a lot to us that you'd recommend us to your friends and family. We look forward to working with you again in the future!

March 27, 2025

Vincent is great. Sorry the part is on backorder and have to go back.Nice professional service area. More

by 30PSTEVENS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your kind words! We're glad to hear that Vincent provided great service, and we apologize for the backorder delay. We appreciate your patience and understanding, and we’ll be sure to get everything sorted out as quickly as possible. We look forward to serving you again soon!

March 27, 2025

Everyone we dealt with were pleasant, helpful especially on a Friday evening. The whole process was better than expected. More

by CHRISCUSICK
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your great review, Chris! We're so glad to hear that our team was pleasant and helpful, especially on a Friday evening. It's wonderful to know that the whole process exceeded your expectations. We truly appreciate your feedback and look forward to assisting you again in the future!

March 26, 2025

Was very professional and seemed to want to get the repairs done as soon as possible. More

by PEGGYHENNESSY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rusty Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you, Peggy, for your feedback! We're glad to hear that you had a positive experience with our team. We always strive to complete repairs efficiently and professionally. If you need anything else, feel free to reach out!

March 26, 2025

They were very accommodating getting my vehicle scheduled for service. Once the work began, they were very transparent with what needed to be done, the costs, and the time it would take to complete the work. More

by TKRAUT
Recommend Dealer
Yes
Employees Worked With
Rusty
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you so much for your detailed review! We’re thrilled to hear that your experience with us was positive, from scheduling to the quality of work. Transparency and clear communication are top priorities for us, and we’re glad you felt that throughout the process. We truly appreciate your recommendation and look forward to assisting you again in the future!

March 26, 2025

Very good at diagnostic and quick turnaround time on repairs. We have been using them for over 12 years and always had great success. More

by BTAILBONE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leslie Hurst
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bernard Gunn
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 27, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for your continued trust in us over the past 12 years! We’re so happy to hear that our diagnostics and quick turnaround time have consistently met your expectations. Your loyalty means a lot to us, and we look forward to continuing to provide great service for you in the future!

March 23, 2025

Friendly, personable and efficient staff. Made purchasing a new car what it should be- exciting! More

by LCREEK679
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Delgott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin/ Finance Dept
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Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the wonderful review! We're so glad to hear that our team made your car-buying experience exciting and enjoyable. We truly appreciate your feedback and are grateful for the opportunity to assist you. Enjoy your new car, and we look forward to serving you again in the future!

March 23, 2025

Had two vehicles serviced on the same day. Rusty had excellent communication throughout the day, and Vince was very helpful during the pick up. More

by Timkukoda
Recommend Dealer
Yes
Employees Worked With
Rusty and Vince
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Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Thank you for the great review, Tim! We're so glad to hear that Rusty kept you informed throughout the day and that Vince was helpful during pickup. We truly appreciate your feedback and are happy to know you had a positive experience. We look forward to assisting you with your vehicles again in the future!

March 23, 2025

Great experience, no pressure, straight forward discussions. I was happy I went to visit Faulkner. More

by JJB382
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Simonelli
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Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

We know that car buying can be stressful so we are so glad that you enjoyed how we like to take the pain out of the process. Thank you so much for trusting us to take good care of you and get you into the right vehicle!

March 23, 2025

John made the car buying process very easy and worked hard to help us drive off in our new car the same day! More

by MSSHIRLEY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Simonelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Johnson
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Mar 24, 2025 -

Faulkner Buick GMC West Chester, INC. responded

Finding out our customers had as great an experience as we did is truly special. Thank you so much for sharing and for trusting our team to take good care of you.

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