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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,930 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,930 reviews
April 19, 2025
TJ was helpful and professional. He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their a He was responsive to inquiries and did his best to make a tough time easier. I would recommend using this body shop for those with damages to their automobiles. More
by ALYSSIA.PASQUARELLA
Verified CustomerEmployees Worked With
Timothy Hensel
April 17, 2025
Always a pleasure to work with Brett Paden & John Simonelli. Makes for a very smooth transaction Simonelli. Makes for a very smooth transaction More
by MMARINO1482
Employees Worked With
April 17, 2025
Not upfront and honest. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. Unhelpful with major known powertrain issues; waits to do fully investigation until you are out of warranty. More
by DONNAMARIE.MCCORKLE
April 17, 2025
Great employees and service! Definitely would use them again if need arises! Our car looks great! Definitely would use them again if need arises! Our car looks great! More
by C9194897
Employees Worked With
April 16, 2025
This is my 2nd or 3rd time that l have used this dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done dealership! Overall I'm very happy with the service department especially the mechanic who worked on my truck. I'm hoping to have some bodywork done in the near future once l get a quote for the work. I would recommend this dealership to anyone who looking to purchase a new vehicle or have service performed. More
by christopherpsulpizio
Employees Worked With
Vince Cavalcante
April 15, 2025
I’ve had the best leasing experience here. I leased my 2nd vehicle here in the past 7 months. Brett Paden goes out of his way to help me, as does Ken Kovacic. I always feel welcome there. An I leased my 2nd vehicle here in the past 7 months. Brett Paden goes out of his way to help me, as does Ken Kovacic. I always feel welcome there. And I always use their service department. Great people all around. More
by John H
Employees Worked With
April 15, 2025
Leslie Hurst was efficient and helpful. The parts department found the part I needed right away and they got my car back on the road quickly. The parts department found the part I needed right away and they got my car back on the road quickly. More
by MMBRODOWAY
Employees Worked With
Other Employees :
Mike Borolla
April 15, 2025
Service is fast affordable and reliable. Leslie is the absolute best. She always addresses all my service needs Leslie is the absolute best. She always addresses all my service needs More
by vickeyt
Employees Worked With
April 15, 2025
I was so impressed with the total experience at Faulkner. Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with Mike was helpful, knowledgeable, and professional and dependable. Dan was also a pleasure to deal with. Mike kept me informed what was going on with my car every step of the way and was able to get the work done in a timely manner. Leslie contacted me through text and was very prompt getting back to me about an inquiry. Everyone involved was top-notch and a valuable asset to Faulkner Buick. I was extremely pleased and they went above and beyond – my car looks great both inside and out. I will highly recommend Faulkner Buick. I thought the work done was outstanding and the pricing was fair. Thank you for a job well done. More
by KATHIEORENDORFF
Employees Worked With
Other Employees :
Dan In the service department, also promptly prepared an estimate for the work to be done
