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Faulkner Buick GMC West Chester, INC.
West Chester, PA
2,055 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 2,055 reviews
January 04, 2019
They were nice and honest. Brett and Matthew were very kindly answering our questions patiently ... We appreciate their services and effort. It was nice to do business with th Brett and Matthew were very kindly answering our questions patiently ... We appreciate their services and effort. It was nice to do business with them. Thank you, More
by KIMS508
Verified Customer
January 03, 2019
Service I would like to recommend a loaner service when vehicle is in shop ... dealer location is convenient as far as distance from residence but such an inc I would like to recommend a loaner service when vehicle is in shop ... dealer location is convenient as far as distance from residence but such an inconvenience when vehicle is in shop for several days and loaner program is not available. The shuttle service was a convenience though thank you. More
by vh
Employees Worked With
January 03, 2019
Positive Service Experience I brought my GMC Terrain in to service a problem relating to my exhaust system. The diagnosis was thorough and the problem (a complex one) was determ I brought my GMC Terrain in to service a problem relating to my exhaust system. The diagnosis was thorough and the problem (a complex one) was determined, explained clearly to me by Jim Keyser and then repaired. More
by shelpeskin
Employees Worked With
James Keyser
January 03, 2019
Excellent customer service From the time I walked in the door evrry staff member was very attentive and efficient. Even individuals that were not involved with the sale was very From the time I walked in the door evrry staff member was very attentive and efficient. Even individuals that were not involved with the sale was very friendly. More
by MALTRESSA
January 03, 2019
Love my new GMC Encore I highly recommend Faulkner GMC ! Great to deal with ! I was looking for a particular color and it quickly arrived to I could see in person . Brett Pa I highly recommend Faulkner GMC ! Great to deal with ! I was looking for a particular color and it quickly arrived to I could see in person . Brett Paden my salesperson was wonderful as was my fiancé person Karl Graves ! Quick and easy purchase More
by Nancy H
January 01, 2019
Best car-buying experience to date! Dan and the Faulkner team were so easy to work with! We found a car online as we were browsing on a whim. After meeting with Dan, driving the car and Dan and the Faulkner team were so easy to work with! We found a car online as we were browsing on a whim. After meeting with Dan, driving the car and securing an awesome deal, we knew we had found our next family car. They made it super easy and painless, and were more than gracious with the deal they offered. We are in love with our car, and agree that it was by far the easiest car-buying process we’d ever been a part of. More
by kadrharris
Employees Worked With
Dan Johnston , Matt Corcoran
December 28, 2018
Par Excellence The people at Faulkner Buick are just good people. It comes down to that. Treat you with respect. Answer your questions. Let you decide what you w The people at Faulkner Buick are just good people. It comes down to that. Treat you with respect. Answer your questions. Let you decide what you want. On Dec 17th, I went in to close out my current lease (2016 Buick Enclave) and ended up leasing a 2019 GMC Acadia Denali! Loving it so far! Thanks to all! This is my 4th car from Faulkner Buick West Chester and I will be in again. More
by Mike Gehringer
December 25, 2018
Felt very comfortable with Brett. He gave me such a great de Met all my needs for a new vehicle. Brett had an answer for all my concerns. Financing was Great and vehicle was ready for me!! Met all my needs for a new vehicle. Brett had an answer for all my concerns. Financing was Great and vehicle was ready for me!! More
by Noahdeli46
December 24, 2018
Diisorganized and untimely I dropped off car the night before to make sure I’d have it back by lunch time, I had to call at 2:45 to check to see what the status was. They said i I dropped off car the night before to make sure I’d have it back by lunch time, I had to call at 2:45 to check to see what the status was. They said it was finished but simmdidnt call me to let me know. My husband went over to grab it, still waited 10 minutes for them to finish up. They replaced things in oil change without notifying me, making my bill higher than I anticipated. Was not satisfied with service. More
by Momof3
Employees Worked With
Didn’t not grab name of employee.
December 24, 2018
Efficient, Effective, and Kind Although a busy Friday, Leslie at Faulkner's could not have been more patient and helpful to me in getting my car analyzed, explained, and repaired. Although a busy Friday, Leslie at Faulkner's could not have been more patient and helpful to me in getting my car analyzed, explained, and repaired. I am always impressed with the professionalism and emphasis on excellence. While waiting I witnessed many interactions among petsonnel and clients, each admirable in attention and genuine kindness. More
by KLB
Employees Worked With
