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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,764 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,764 reviews
September 13, 2018
Service IS BEST in West Chester Easy to schedule with booking on website. Walk in and just drop off keys. In and out in one hour for routine maintenance. Still under warranty so no c Easy to schedule with booking on website. Walk in and just drop off keys. In and out in one hour for routine maintenance. Still under warranty so no cost. Can you beat that? NO!!! More
by PASANDMANUSA
Verified CustomerEmployees Worked With
Melanie Laird, Karl Graves, Jack Platt
September 12, 2018
Amazing Overall I went In to get a pre-owned Vehicle. Everyone was ready to Assist me. The price was amazing and the service was indeed amazing. Thomas Delgott took c I went In to get a pre-owned Vehicle. Everyone was ready to Assist me. The price was amazing and the service was indeed amazing. Thomas Delgott took care of me it went great. More
by JOSUERD
September 11, 2018
Hassle free care maintenance The dealership is one of the best I have found! They always have friendly service advisors and the work is quality. The service advisors take the time The dealership is one of the best I have found! They always have friendly service advisors and the work is quality. The service advisors take the time to explain what is being done to my car. It is always ready when promised. More
by AFDALIESSIO
Employees Worked With
September 10, 2018
Great Brought my car in a few times within the last few months (errors made by the GMC production/factory) and this location has been able to fix it each ti Brought my car in a few times within the last few months (errors made by the GMC production/factory) and this location has been able to fix it each time. More
by YOSHIRAB
September 07, 2018
Service is excellent, shuttle driver is not so good The service is always excellent but your shuttle driver said he didn’t use addresses to get people to their destination nor does he use the gps in the The service is always excellent but your shuttle driver said he didn’t use addresses to get people to their destination nor does he use the gps in the car. He took me out to West Chester pike which is the opposite direction of where I needed to go. Telegraph road is not near Reservoir Road in West Chester! What should have taken 10 minutes took nearly a half hour and I was almost late to work. Please get a shuttle driver who will listen to the customer’s street address or use the gps. More
by KarenL
Employees Worked With
September 07, 2018
Great Experience! From the start Perry was very informative and helpful in helping me make my decision. He went above and beyond, I would recommend highly recommend him From the start Perry was very informative and helpful in helping me make my decision. He went above and beyond, I would recommend highly recommend him & the team at faulkner Buick GMC, I love my 2018 terrain. Everyone was very helpful & nice including Matt Corcoran & Mike Strohmetz! Made for a very smooth process. Thank you all again! More
by CHRISTINA.S.BOND
September 05, 2018
BAD to GREAT Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returne Once I got past my historical salesperson, the experience was GREAT. I reached out to Tony Mazzola and left THREE voicemails, none of which we returned. I then got connected to management and ultimately Brad who did a wonderful job leading me through the purchase. The average rating is because it went from the lowest possible to excellent. More
by ELFLICKER
Employees Worked With
Other Employees :
Brad Thompson, Matt Corcoran, Tony Mazzola, Karl Graves
September 04, 2018
easy experience they did what they say they would for the price they said they would. everyone was pleasant and professional.i would recommend faulkner to anyone l they did what they say they would for the price they said they would. everyone was pleasant and professional.i would recommend faulkner to anyone looking for a car. More
by DTMAYER1
September 03, 2018
CTS-V work from semi-truck tire damage. Excellent workmanship and very professional service. I dropped the vehicle off and within 48 hours had a detailed and honest estimate. Worked with Excellent workmanship and very professional service. I dropped the vehicle off and within 48 hours had a detailed and honest estimate. Worked with my insurance company in a very timely manner. More
by JLUND.223KR
September 03, 2018
Helped me in a pinch! Before heading out of town for the weekend, our Terrain wouldn't start. We jump started it twice and decided it wouldn't be safe to drive 3 hours awa Before heading out of town for the weekend, our Terrain wouldn't start. We jump started it twice and decided it wouldn't be safe to drive 3 hours away so called the Faulkner Service Department who squeezed us in on a busy Saturday. Within an hour and a half, we had a new battery and were on our way. Thank you, Leslie, for having our car serviced so quickly! More
by NITA
Employees Worked With
