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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,764 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,764 reviews
September 22, 2018
Car number 3 !!!! My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My mother has a crush on Brett and loves the professional/personal approach she receives at the Faulkner Buick/GM C dealership in West Chester, PA. My husband and I on the other hand have been with Toyota for years, and after witnessing the fabulous deal Mom received, think a switch might be considered in the near future... More
by nangelucci
Verified Customer
September 21, 2018
In past years GREAT this year POOR Service in past 10plus years has always been very satisfactory. Not so this year. I asked to have windshield stickers corrected - couldn’t get done I Service in past 10plus years has always been very satisfactory. Not so this year. I asked to have windshield stickers corrected - couldn’t get done I was told. Why? It would invalidate the emission exemption. What? I may be female and old but I'm not yet mindless. More
by eireish1
Employees Worked With
September 21, 2018
Total replacement of Radiator and coolant parts No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed No appointment. Listened to the repair items I wanted and ordered parts accordingly. Completed this major repair in a timely manner. Kept me informed daily as to the repair status. Super job! More
by LSHFR
Employees Worked With
James Keyser
September 19, 2018
Great deal on the Cadillac I’ve always wanted From the first txt, phone call and visit to the showroom everyone was fantastic Attentive, knowledgeable and worked quickly to get our card ready to From the first txt, phone call and visit to the showroom everyone was fantastic Attentive, knowledgeable and worked quickly to get our card ready to drive off the lot in one day Would definelty refer friends and family to come here for their next car More
by GGJEEP123
September 18, 2018
We love Faulkner GMC We are very pleased with the service we get on our truck. They make us feel like family. Always pleasant on the phone and in person. We are very pleased with the service we get on our truck. They make us feel like family. Always pleasant on the phone and in person. More
by MRADICIONI
Employees Worked With
Paul Johenning, Chris Johenning
September 18, 2018
That good when I there They nice and done job correctly all time I bring my car back when I need service They find the problem and fix the way to save money Thanks guys They nice and done job correctly all time I bring my car back when I need service They find the problem and fix the way to save money Thanks guys More
by BERKSSPORTSWEAR
Employees Worked With
September 17, 2018
Jim Keyser excellent service advisor. I'm a regular Faulkner customer for my 213 Terrain. This time, Jim was my service advisor. He is by all means one of the most courteous, professional I'm a regular Faulkner customer for my 213 Terrain. This time, Jim was my service advisor. He is by all means one of the most courteous, professional advisors i've experienced ever!!! He kept me informed throughout the repair process, was quite helpful and as responsive as you could hope for. Faulkner is lucky to have such a great person on the team. Will continue to be a Faulkner customer because of him. Really. More
by GCHUNT
Employees Worked With
James Keyser
September 14, 2018
Service This was a Complicated issue and they didn’t stop until they found it. Thank you for a great job and I will be buying my next car here This was a Complicated issue and they didn’t stop until they found it. Thank you for a great job and I will be buying my next car here More
by BILLMURRIN
September 14, 2018
Jim Keyser--is the best and greatest!! The Service I received was phenomenal because the promptness of service, the attention to detail and Jim Keyser's explanation of the necessity for t The Service I received was phenomenal because the promptness of service, the attention to detail and Jim Keyser's explanation of the necessity for the service as he explained the breakdown of the control system for the front seat controls due to wear and tear. Thank You all so much and especially Jim Keyser. Perry More
by PRMAHAFFY
September 13, 2018
Excellent Service Continued excellence in service from Faulkner Friendly and professional I used the free shuttle service for the first time this visit and the driver Continued excellence in service from Faulkner Friendly and professional I used the free shuttle service for the first time this visit and the driver was excellent too. Every time I use Faulkner's services I am impressed with the professionalism and friendliness of their employees. They have an excellent team of people working for them that always make you feel welcome and cared for, Faulkner should be very proud of their team of people and whomever is in charge of hiring for they have assembled a very nice team. Thank you More
by AML0718
