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Faulkner Buick GMC West Chester, INC.
West Chester, PA
1,766 Reviews
Welcome to Faulkner Buick GMC, your local West Chester Buick & GMC dealer! Unlike nearby Philadelphia GMC & Buick dealers, we always put the customer first! We do our best to fit you with the right car, truck, or SUV, & there's never any pressure to buy. Exton GMC & Buick shoppers come to us because we offer the perfect combination of service & selection. We keep an extensive stock of all the 2019 Buick & 2019 GMC vehicles that you know & love, as well as an assortment of commercial GMC vehicles. If you're searching for a new GMC or a used Buick in West Chester, look no further than Faulkner Buick GMC!
Located in West Chester, Faulkner Buick GMC frequently gets shoppers from Malvern, Downingtown and beyond who come to look through our high-quality collection of used and new cars. It's not just an easy trip from Malvern to see us, it's also your best option for receiving the customer care you desire when buying a car. Faulkner Buick GMC operates with the attitude that buying a car ought to be exciting, so we don't want our customers to feel anxious about purchasing a new car. Come and take a look at our cars and discover the choices we offer for leasing or financing. Regardless of where you're visiting from in the Malvern area, we are going to work to ensure that your visit is worth the drive.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Showing 1,766 reviews
October 16, 2018
Customer Service Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable wi Everyone was very helpful and friendly. Bryant took lots of extra time explaining all the features of the vehicle to make sure we were comfortable with everything before leaving. More
by IMFREDONNA
Verified Customer
October 16, 2018
Great experience! My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experienc My kiddies and I were greeted by several, smiling, helpful, workers who took the time to make us comfortable and aware of each detail. Great experience! More
by AWALTON15
Employees Worked With
Other Employees :
Not sure which service people I worked with., Paul Johenning, Jack Platt, Ted Donnon, James Keyser
October 16, 2018
Yukon purchase Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would Have bought here before came back when was involved in accident. Easy process very customer focused great price. All over great experience and would recommend More
by EDBLACKCPA
October 16, 2018
Friendly Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. Really nice people. I wish it wasn't so far away from me. I'm in philly and it takes me over an hour to drive there. More
by JEFF.PRDC
Employees Worked With
James Keyser
October 15, 2018
Great draletship Great place to buy a car. Tom was very helpful. Karl took lots of time to explain everything. Always happy with the service department Really li Great place to buy a car. Tom was very helpful. Karl took lots of time to explain everything. Always happy with the service department Really like our new Buick Encore More
by KPANETTI
October 15, 2018
Great dealership My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I w My experience with the service team was very positive (and usually is!). Leslie was very helpful when my car could not be done right away so that I was not stuck. Then it was finished earlier than expected - she was very friendly, knowledgable and responsive. More
by KAWCPA
Employees Worked With
October 12, 2018
Good but Pricey Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay a Service is great, however it is very expensive. I needed to have a key made as mine was lost and it cost $600, in which I was only expecting to pay about half of that amount. More
by GINNYLEENM
Employees Worked With
Jack Platt
October 11, 2018
Dedicated Sales Team We had a great experience purchasing from Faulkner. Tony Helped us tremendously every step of the way. He made sure we found what we were looking for We had a great experience purchasing from Faulkner. Tony Helped us tremendously every step of the way. He made sure we found what we were looking for and made the process as easy as possible. I know where I’ll be buying our next vehicle from! More
by DRE3281
Employees Worked With
Tony Mazzola, Karl Graves
October 11, 2018
NEW CAR PURCHASE EXPERIENCE Everyone was profession, courteous and knowledgeable. We felt a sense of trust dealing with Brett. We felt paying cash should have given us a discou Everyone was profession, courteous and knowledgeable. We felt a sense of trust dealing with Brett. We felt paying cash should have given us a discount. More
by RJCASTAS
October 11, 2018
New Lease (tech problem) Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level Jack was great, he helped delicate the issue with my car. It went very smoothly. Everyone was very helpful. Customer service is always at a high level here. More
by FELLONASTEVE
Employees Worked With
Other Employees :
Matt Corcoran, Tony Mazzola, Jack Platt
