Faulkner Buick GMC West Chester, INC.
West Chester, PA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 7:30 AM - 4:00 PM
Sunday Closed
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Very satisfied with the service Very happy that they were able to find the problem with my car. They were able to fix the problem quickly as I was waiting for it to be done Very happy that they were able to find the problem with my car. They were able to fix the problem quickly as I was waiting for it to be done More
Takes value of your needs John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our John, Bryant and the entire sales team worked diligently to put my wife in a brand new Denali. They were given a unique set of circumstances with our trade in vehicle and cane up with a great solution we both could be satisfied with. Really caring team of great people! More
Great service Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. Leslie and Jim handles all my needs with courteous and professionalism. Jack has handles my service as well and was a pleasure to deal with. More
Timely and efficient We have dealt with Faulkner for a very long time. We trust them and they don’t tell us things that need to be done that are not really needed. We have dealt with Faulkner for a very long time. We trust them and they don’t tell us things that need to be done that are not really needed. More
Check engine light I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and ho I scheduled my appointment with Jack Platt. Needed my vehicle checked for a check engine light. Once it was diagnosed he explain the repairs and how long it would take. Quoted me an accurate price to do the repairs. My vehicle was completed and back on the road in less than 2 hours. GREAT JOB! More
Unexpected warranty repair I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from J I expected to pay a lot for the Reductant fluid heater and found out that it was covered under a warranty. Non the less, the service I received from James Keyser was impeccable. He was excellent in professionalism and took care of my truck the way I wanted it to be treated. I bought my truck used in NJ and wasn’t sure who would be my go to dealer but I found my truck a place to call home! Thank you! More
Checking tires for leaks Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and deal Quick and curtious service Nothing else needs to be said at this time. All employees were friendly I am happy with my service advisor and dealership More
Drop off, pick up I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. I had two smallad issues. Set appointment, dropped off, went to work, picked up, it was fixed. That is how it’s supposed to work. Thank you. More
Great deals and service I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they ha I was looking for tires for my truck and as usual Faulkner came through with the best deal I could find. I’ve had my truck for three years and they have always taken care of me. I recommend this organization to anyone looking for a GM car or truck. All around great people to deal with. More
Service waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say waiting area nice - service was fairly timely and Leslie was very nice and helpful this is my twenty five words -that is all I'll say More